Excellent Experience with Spinny! I recently bought a car from Spinny, and the overall experience was smooth and hassle-free. The car condition was exactly as shown during the online inspection, and the certification report was detailed and transparent. The test-drive was arranged quickly, and the Spinny executive clearly explained everything without any pressure to buy. Delivery was on time, documentation was handled end-to-end, and the car has been performing perfectly since purchase. I really appreciate their professionalism, customer support, and the peace of mind that comes with Spinny’s warranty and return policy. Highly recommended for anyone looking for a trustworthy and convenient used-car buying experience!

thanks to all staff and very fast process loan in one day I'm very very happy thanks spinny

Hazzle free experience. Good customer service with swift loan processing. I recommend spinny!!!!

Overall Experience: It was a good experience until the sale of the car. The after-sales service has been nonexistent and deeply frustrating. I was directed to a support number which, in turn, told me to raise a ticket through the app. Despite following the process, I have not received a callback or resolution even after more than 24 hours of raising the issue. Furthermore, I cannot even visit their workshop without a pre-booked slot, which makes getting urgent assistance impossible. The core issue arose just two weeks after delivery: the car's AC system started making an extremely loud and persistent noise. Upon checking, it appears the AC flap motor is defective or malfunctioning, making the car virtually undrivable due to the sound disturbance. This severe mechanical failure so quickly after purchase completely undermines Spinny's guarantee of comprehensive pre-delivery checks. This lack of quality control combined with the non-responsive after-sales support is unacceptable and reflects a very poor customer service experience. Update: After sales service from the workshop has been good. They were promptly able to resolve the issue by replacing the faulty compressor and now it’s working fine with no loud noise. Shah Muktadi has been very dedicated towards the solving of the issue and explained everything very well.

After sale service very good and fast service they repair my issue same day thank u spinny for warranty service and sushil Bhai very good person. thank spinny and service team

Thanks for Spinny team, Overall experience was good while selling my old car in Delhi.

Dear Spinny Sales Team, After I purchased the car in Delhi, I faced several problems. I raised a ticket through the Spinny app, but I did not receive proper support. When the ticket was raised, I received a call from a person named Uday. The way he spoke to me was not appropriate. He said that it was my fault for driving the car after taking delivery and that I should not drive it on the road, otherwise I should “keep it at home and worship it.” This is not the right way to speak to a customer. If Uday speaks to all customers in this manner, it will seriously affect the customer experience. After I escalated the issue to the Spinny CEO and posted reviews on Google, the Spinny sales team contacted me, assured me that they would resolve the issue, and kept me updated until the amount was credited to my account. I am very grateful to them for their support. However, since the day I bought the car, I have had to spend a lot of money on repairs. One problem after another kept coming up. I have already spent more than four lakh rupees. If I had added another two and a half lakhs, I could have bought a brand-new car with a warranty. If these issues had been resolved earlier when I first complained, I would not have felt the need to escalate the matter. I raised the complaint only because I had driven less than a thousand kilometers and was very disappointed. When I went to see the car, it was polished and looked very good. However, I was not allowed to test-drive it on the road. I was told to drive it only inside the Spinny parking lot. Since the Spinny parking area is inside the Mantri Square Mall, outside noises cannot be heard properly. This was the root cause of all these problems, as I could not detect any issues during the test drive. To be honest, the car still has several problems. The steering makes noise, and the sound system has a rattling sound. But I am not going to complain further because the matter has already been closed and nothing more can be done. Finally, the team supported me and refunded 50% of the repair amount. I sincerely thank the Spinny sales team for their support. The total cost of repairing the car was very high, and Spinny refunded me 50% of that amount. Thank you once again. Regards, Pradeep

Very nice and generous team of Spinny. Specially Mr.Laxmi & Mr.Shashank were very humble and nice to us. They made our special day more special. Only Bajaj Finance process needs to be more fast. Overall very nice experience with Spinny.

It's awsm experience with Spinny Mr. Tarun is really helpful to proceed one day loan assistance as well as delivery

Today, I visited the Spinny Wagholi Hub and finalized my Hyundai i10. The car is in excellent condition, and I truly appreciate the support from my Relationship Manager, Mr. Pravin Lonke, and Sales Manager, Mr. Paras Patil. The finance process was smooth and quick, and I’m thankful for the same-day delivery. This is my first dream car, and I’m very happy with the overall experience at Spinny Wagholi Hub😊❤️