Honda City Warranty Explained: Coverage, Duration, & Claim Process

Purchasing a Honda City is an investment in a performance-oriented automobile with a strong reputation for quality and customer satisfaction. Honda supports your investment with peace of mind through strong warranty programmes that protect your City against unforeseen repairs and increase its value over the long run. All new Honda City models are provided with a standard 3-year/unlimited-kilometre factory warranty. 

In October 2024, Honda also introduced a 7-year, unlimited-km extended warranty for the City petrol and hybrid (e: HEV) models, available only to runners, the first of its kind in the sector. There is also the exclusive Anytime Warranty, which allows owners to continue with annual contracts for up to 10 years or 120,000 km.

In this guide, we shall discuss the warranty coverage provided by the Honda City, the warranty period, and how to claim warranties so that you are fully aware of the coverage and the procedure for filing claims.

Overview of Honda City Warranty in India

Honda Cars India has an established reputation for vehicle durability, and the City is no exception. To support this, Honda offers an all-inclusive factory guarantee. All new Honda City models (including petrol and City e: HEV hybrid) come with a standard 3-year/unlimited km warranty. 

This means from the date of sale, it offers you three years of material flaw and workmanship damage coverage and is not limited by mileage. Practically, it involves almost every driving circumstance at the moment.

In addition to the factory warranty, Honda offers a long-term, customisable option. In October 2024, Honda launched a new extended warranty programme that allows City owners to extend the car’s warranty by up to 7 years or 150,000 km (whichever comes first) for petrol and e: HEV models. This long plan applies to customers who have purchased a car within the past 2 years and receive the extended plan benefit.

Additionally, suppose you want a little extra coverage. In that case, the Honda Anytime Warranty allows you to add coverage in one-year/20,000 km increments to your regular term, up to a maximum of 10 years/120,000 km from the date of sale. All these choices combined make the City one of the most comprehensive coverage options on the market, providing years of carefree driving.

Honda City Warranty Coverage Details

Within the standard 3-year factory warranty, Honda will cover all key mechanical and electrical parts of the City that may malfunction due to defects in manufacture. This involves the powertrain (engine and transmission) and other significant systems. If any covered part has a defect under warranty, Honda will repair or replace it at no cost. 

For example, any engine, gearbox, drive axle, or steering failures caused by factory failures will be repaired without charge for parts or labour. These repairs are done by Honda’s approved network of service stations, and all you have to do is take your City to a dealer, and the warranty covers the bills.

Extended warranty plans provide the same coverage after the standard period ends. In other words, years 4, 5 (and now up to 7) of ownership are protected similarly to the first three years. With extended coverage, any other part covered by the standard warranty will be repaired or replaced at no cost to the owner upon failure. This guarantees that, once the factory warranty has expired, you can still enjoy Honda’s coverage for authentic mechanical problems.

Components Covered under the Honda City Warranty

Honda’s warranty protects you from defects in the following critical systems of the City:

• Engine: All major engine parts are covered, including the engine block, pistons, crankshaft, cylinder head, and associated oiling and cooling system components. This means that if an internal engine component fails (for example, a cracked cylinder head or an oil pump failure) due to a defect, Honda will repair or replace it.
• Transmission and Drivetrain: The gearbox (manual or CVT), torque converter, drive shafts, and differentials are protected. Failures like a gear mechanism fault or axle breakage under warranty conditions are covered.
• Electrical Systems: Key components include the engine control unit (ECU), sensors (oxygen, airflow, etc.), the alternator, and wiring harnesses. For instance, a failed alternator or a defective sensor will be replaced under warranty.
• Suspension and Steering: The major suspension and steering parts are covered. This includes shock absorbers, struts, springs, steering racks, and linkages. Issues such as a broken shock or a steering linkage defect are repairable under warranty.
• Air Conditioning & Cooling: Major climate control components are covered, including the AC compressor, condenser, blower motor, and radiator. This means failures in the City’s air conditioning or cooling system (aside from refrigerant loss) are included.
• Safety Equipment: If any safety-related components (e.g., electronic stability control module, advanced driver assistance components on e: HEV) fail due to a defect, they will also be covered.

Honda’s warranty covers any part that fails in normal operation due to a manufacturing or material defect. During repairs, Honda uses genuine parts to ensure high quality.

Components Not Covered under the Honda City Warranty

While Honda’s warranty is extensive, it does have exclusions. The following items and situations are not covered, as they fall under normal wear, maintenance responsibility, or external causes:

• Wear-and-Tear Parts: Items that naturally wear out with use are excluded. Examples include brake pads and discs, clutch plates, tyres, wiper blades, and light bulbs. These components are expected to require replacement as part of normal maintenance.
• Routine Maintenance: Services such as oil and filter changes, air and fuel filter replacements, spark plug changes, wheel alignments, and other scheduled maintenance are the owner’s responsibility. The warranty does not pay for regular servicing.
• Cosmetic Damage: Superficial issues that do not affect driving performance, such as paint scratches, dents, fading upholstery, or minor plastic trim damage, are not covered.
• Negligence or Misuse: Any damage resulting from improper use, such as racing, overloading, or careless driving, is excluded. For example, an engine failure caused by ignoring low oil levels or driving through a known hazard would void warranty coverage for that part.
• Unauthorised Modifications: If aftermarket parts or non-genuine lubricants/oils are used, or if mechanical modifications are made that Honda disapproved of, the warranty will not cover related failures.
• Accidents and Environmental Damage: Repairs resulting from collisions, floods, fires, storms, or other external factors are not covered by the warranty. Any component damaged in an accident or by a natural calamity must be fixed at the owner’s cost (or through insurance).
• Non-factory-Installed Accessories: Warranty does not cover items that were not initially installed by Honda (e.g., aftermarket stereos, seat covers, etc.), unless such an accessory was an official Honda option at purchase.
• Consumable Fluids: Loss of fluids (brake fluid, coolant, refrigerant, etc.) is usually not covered, nor are the fluids themselves.

The warranty excludes all items that wear out with normal use, all maintenance tasks, and all damage caused by things beyond Honda’s control.

Honda City Extended & Anytime Warranty Plans

Honda provides several options to extend your City’s coverage beyond the standard 3 years:

• Extended Warranty (Years 4-5): Honda offers a traditional extended warranty covering 4 to 5 years of ownership (up to approximately 1,00,000 km). This needs to be purchased before the standard 3-year warranty. Under this plan, coverage remains the same for the components, and your coverage is 5 years/100k km.
• 7-Year Unlimited Warranty (New Plan): City owners (petrol and hybrid models) under the new scheme can extend the warranty to the 7th year or 150,000 km, whichever comes first. This is an unprecedented programme in the industry (up to 7 years). Customers can opt for this plan after 2 years of vehicle ownership. If you have already purchased the regular extended plan (4th-5th year), you can also upgrade to the 7th year/150k km plan. The 7-year plan has the same contents as the initial warranty.
• Anytime Warranty (Years 6-10): Honda’s Anytime Warranty offers 1 year/20,000 km coverage bundles, up to 10 years or 1,20,000km from the sale date. The packs are available as long as the car is less than 10 years old and has driven less than 120,000 km, even after the regular and extended warranties have expired (“anytime”). This implies that you may renew year 6 at the expiry of your 5th year and keep purchasing yearly renewals to the 10th year. Parts and labour for defects are again included in each 1-year pack.
• Transferability: The extended warranty, as well as the Anytime Warranty, can be transferred to a new owner if you sell the car. This will add value to your Honda City, as the purchaser will own the remaining warranty protection.

These extended plans are available at authorised Honda dealerships. The cost varies by model, variant, and the timing of your plan purchase. Honda has published pricing schedules; for example, an illustrative price to extend a City petrol sedan’s warranty from year 6 to year 7 is around ₹28,300. Importantly, these programmes are generally offered only to private owners.

Honda City Warranty Claim Process

Filing a warranty claim on your Honda City is straightforward if you follow the correct steps. Here is how to proceed:

Step 1: Check Your Warranty Documents

First, review your City’s warranty booklet and purchase paperwork. Note the warranty period and exactly which components are covered. Confirm that your City’s age and odometer reading still fall within warranty limits. 

Also, check any conditions or requirements (for example, that you maintained the car as per Honda’s service schedule). Understanding your coverage prevents surprises later. Keep your warranty book, service history, and sales invoice handy for reference.

Step 2: Record the Issue

When you notice a problem, document it in detail. Note the date/time the issue began and describe any symptoms (strange noises, warning lights, performance loss, etc.). If possible, take photos or videos of the defect (leaks, warning display, or damaged parts). 

This evidence can be very helpful. Also note any odd sounds or odours that accompany the fault. If you’ve had related repairs before, jot down those dates too. A clear record of the malfunction helps the technician diagnose the issue and supports your claim.

Step 3: Contact Honda Service

Reach out to an authorised Honda dealer or the Honda customer care helpline and explain the problem. Provide your Vehicle Identification Number (VIN) and warranty details. The dealer can advise whether the problem is likely covered and schedule an inspection. Stay calm and courteous; being polite helps the service staff assist you more efficiently. Ask if you should bring any specific documents (e.g., all parts of the warranty booklet) to the appointment.

Step 4: Visit an Authorised Service Centre

Under warranty, all repairs must be done at an authorised Honda service centre; otherwise, coverage may be voided. Drive your City to the dealership at the scheduled time. When you arrive, present your warranty booklet, service records, and any notes about the issue. The technician will inspect the car and identify what parts need fixing. 

Make sure to keep a copy of the inspection report or work order. If the fault is covered, Honda will perform the repair or replacement with genuine parts at no charge to you.

Step 5: Follow Up on the Claim

After the inspection, the dealership will communicate with Honda’s warranty team. In most cases, repairs proceed promptly. However, if there is any dispute, politely ask for clarification. You have the right to appeal a denied warranty claim if you believe the defect is genuinely due to a factory fault. Keep records of all your communications and get any approvals in writing. 

Once your claim is approved, the dealer will complete the work and return your Honda City. Always get copies of invoices and final reports for your records.

By keeping your City well-maintained according to Honda’s schedule and following the proper procedures, you’ll find the warranty claim process runs smoothly. A well-documented, cooperative approach ensures you get prompt service for covered issues.

Summary

Owning a Honda City means more than just driving a dependable sedan—it’s also about enjoying hassle-free ownership backed by Honda’s strong warranty support. With a 3-year/unlimited km standard warranty and flexible extended options up to 7 or even 10 years, you have multiple layers of protection against unexpected repairs. 

Whether you stick with the factory coverage or invest in the extended/Anytime plans, you’ll preserve your car’s value and minimise out-of-pocket maintenance costs. Regular servicing at authorised centres and understanding your warranty terms ensures you can make full use of this protection. In the end, Honda’s warranty programmes help keep your City running like new, giving you true peace of mind on every drive.

FAQs about Honda City Car Warranty in India