Kia Sonet has established a strong presence in the compact SUV segment in the Indian market. It is backed by a comprehensive standard warranty valid for a period of 3 years, with unlimited kilometres, which makes the Sonet a popular choice among many Indian families. Recently, the Sonet also received significant improvements in its warranty programme, with extended warranties now available up to 7 years.
Warranty coverage is essential because it protects your car from unexpected repair costs, helps maintain its longevity, and ensures you have complete peace of mind while enjoying the smooth driving experience.
In this guide, we are going to browse through the Kia Sonet car warranty in India, its time period, the claim process, and other crucial aspects to help you explore the benefits and choose the plan that suits you the best.
Overview of the Kia Sonet Warranty
The Kia Sonet offers a comprehensive 3-year warranty package with unlimited kilometres. It covers almost all critical components, including the engine, transmission system (including the gearbox), the air conditioning system, the fuel system and fuel pump, and more.
The Sonet is available in two powertrains, petrol and diesel. Both of them have the same comprehensive warranty duration, which is 3 years with unlimited kilometres. The extended warranty programmes are available for both, but at different prices.
Recently, Kia has launched a 7-year extendable warranty programme, available for select Kia models, including the Kia Sonet, Kia Seltos, Kia Syros, Kia Carens, and Kia New Carnival. This extended warranty can be claimed for cars up to 58 months old from the date of delivery. The best part of this extendable warranty is that it is available for both new and old cars.
Kia Sonet Warranty Coverage Details
The Kia Sonet offers a complimentary 3-year warranty package with unlimited kilometres. The primary package covers everything, starting from the engine system to transmission, gearbox, electrical peripherals, air conditioning systems, and more, to ensure complete peace of mind for its customers.
However, it is essential to note that consumables and wear-and-tear parts, such as brake fluid, clutch pads, brake pads, and others, are not covered under the warranty package. Kia also has service centres across the nation. Thus, whether you live in a metropolitan or a suburb, you can easily visit your nearest Kia service centre with the required documents and file a claim.
The authorised personnel will inspect your vehicle, and if applicable under the Kia Sonet warranty coverage, repair or replace the affected part free of cost. Here is an overview of the Kia warranty across its various models:
| Model | Warranty Period |
| Kia Seltos / The New Seltos | 3 Years / Unlimited Kms |
| Kia Sonet / The New Sonet | 3 Years / Unlimited Kms |
| Kia Carens / Kia Carens Clavis | 3 Years / Unlimited Kms |
| Kia Syros | 3 Years / Unlimited Kms |
| Kia Carnival | 3 Years / Unlimited Kms |
| Kia EV6 | 3 Years / Unlimited Kms |
Note: This warranty is only applicable when you are using your Kia for private transportation. For commercial uses, like taxi/tourist operation, the applicable Kia Sonet warranty is 36 months/100,000 kilometres from the date of delivery (whichever is earlier).
Components Covered Under the Kia Sonet Warranty
The Kia Sonet warranty is designed to cover early breakdowns and major repairs. This helps maintain the car’s longevity and protects you from unexpected expenses. The coverage under the warranty remains largely the same for both the diesel and the petrol variants. Kia says that the parts other than the “What’s Not Covered” are all covered under the primary warranty.
The standard warranty for the Kia Sonet mainly covers the following components:
- Engine and Engine System: Major components, except for the wear-and-tear and consumable parts, are all covered under this warranty.
- Transmission System: The warranty covers parts such as the gearbox, transmission levers, internal gears, shafts, and others.
- Cooling System: Includes major components of the cooling system, excluding the fluids such as coolant and radiator fluid.
- Air Conditioning System: This warranty covers all major components, including the compressor, condenser, and evaporator.
- Service Parts: Genuine Kia parts are guaranteed to be free from manufacturing defects. If any part is found to be defective, Kia promises to replace it with genuine Kia parts only.
- Paint: Kia also covers the paint coating, subject to certain terms and conditions.
- Electricals: All the major electrical peripherals are covered under the primary warranty.
- Braking System: The warranty covers the major braking components except for wear-and-tear parts, such as the brake pads.
- Exhaust Gas Regulation System: The EGR system includes components, such as the EGR Control System, Electrical EGR Solenoid Valve, EGR Cooler Bypass Solenoid Valve, and others.
Many other components are covered in the warranty, and all the major details have been mentioned in the owner’s manual. Therefore, it is crucial to carefully review the inclusions before submitting a warranty claim.
Components Not Covered Under the Kia Sonet Warranty
It is essential to know the exclusions of the warranty policy before submitting a warranty claim. The warranty does not cover:
- Normal Maintenance Services: Regular services such as cleaning, polishing, engine tuning, minor adjustments, oil changes, filter replacements, wheel alignment and balancing, tyre rotation, etc., are not covered under the primary warranty.
- Wear-and-tear Parts: Parts that require replacement due to normal wear and tear are not covered under this warranty.
- Damage or Failure Resulting from:
- Negligence of proper maintenance as written in the Owner’s Manual and Service Booklet.
- Misuse, abuse, accident, theft, flooding, or fire.
- Use of improper or insufficient fuel, fluids, or lubricants.
- Use of parts other than Kia Genuine Parts.
- Any device and/or accessories not supplied by KIN.
- Modifications, alterations, tampering, or improper repair.
- Parts used in applications other than those for which they were designed or not approved by KIN.
- Minor imperfections which cannot be viewed as impairing quality or functional characteristics of the vehicle or its components, such as slight noise or vibration, and things which can be regarded as vehicle characteristics.
- Airborne fallout, industrial fallout, acid rain, hail and windstorms, or other Acts of God.
- Paint scratches, dents, or similar paint or body damage.
- The action of road elements, such as sand, gravel, dust, or road debris, that results in the chipping of paint or glass.
- Incidental or consequential damages, including but not limited to loss of time, inconvenience, loss of use of the vehicle, or commercial loss.
Once you are well-versed with all the exclusions mentioned in the manual, you can be confident enough to file for a warranty claim.
Kia Sonet Extended Warranty Plans
Kia offers a wide range of extended warranty options, allowing you to select the best one to suit your requirements. Having an extended warranty ensures complete peace of mind and protection against sudden repair costs once the primary warranty expires.
The extended warranty plans cover almost all the major aspects covered by the primary warranty. This helps ensure free-of-cost repairs for your car, even after the primary coverage expires. The extended warranty plans for the Kia Sonet are available for up to 7 years or 1,60,000 km.
The available extended warranty plans include:
- 4th Year/100,000 km: This plan covers your car for an additional year or up to 100,000 km, starting at ₹10,053 for the petrol variant and ₹10,206 for the diesel variant.
- 4th Year/Unlimited km: This plan also covers your car for an additional year, but with no distance constraints. The prices start at ₹12,287 for the petrol variant and ₹12,474 for the diesel variant.
- 4th Year & 5th Year/120,000 km: You can extend your car’s warranty for two additional years or up to 120,000 kilometres, with prices starting at ₹13,404 for the petrol variant and ₹13,608 for the diesel variant.
- 4th Year & 5th Year/Unlimited km: This plan is similar to the previous plan, but with no distance constraints. Prices for this plan start at ₹16,755 for the petrol variant and ₹17,010 for the diesel variant.
- 4th to 7th Year/160,000 km: This plan can be purchased when the car is purchased and at least two months prior to the original warranty expiration. It provides your vehicle with an additional four years of warranty coverage beyond the original warranty expiration date or up to 160,000 km. Prices for this plan start at ₹47,249 for the petrol variant and ₹51,540 for the diesel variant.
- 6th & 7th Year/160,000 km: This plan can be purchased only when the car is between 47 & 58 months of age. It would provide your vehicle with two additional years of warranty coverage on top of the 5-year warranty plan or up to 160,000 kilometres. The cost of this plan comes around ₹32,170 for the petrol variant and ₹36,231 for the diesel variant.
These plans cover the essential mechanical, electrical, and engine components for additional years after the original warranty expires. The quality of services remains as prompt as the primary warranty. The extended warranty plans can be purchased at any time between the delivery of the car and the expiration of the original warranty. The plans need to be purchased from authorised Kia dealers only.
Prices for the extended warranty plans may vary from city to city. Hence, they offer multiple options to suit everyone’s needs.
Kia Sonet Warranty Claim Process
Filing a warranty claim for the Kia Sonet is not as tough as it seems if you know the right steps. Both the primary and extended warranties have their own specific set of terms and conditions that apply, so it is essential to read the warranty documents carefully before submitting the claim.
Here is a detailed step-by-step guide to help you out:
Step 1: Check Out Your Warranty Paperwork
To effectively claim a warranty, review your warranty documentation first. Knowing what is covered is the best way to avoid problems when a claim is requested. Check for:
- The precise parts and systems covered under the warranty of your car
- The warranty period, both in time and mileage
- The circumstances under which the warranty will not be applicable
- Service locations or providers with whom you can collaborate
This can sometimes become quite difficult, especially since the warranties or protection plans on various cars differ. Having this information organised will save you from unnecessary hassles.
Step 2: Log the Failure
Precise recording is crucial for the successful completion of a warranty claim. First and foremost, document the problem with your vehicle. This should include:
- Date and time the problem was observed
- Thorough explanation of the problem
- Any sounds, odours, or warning lights which are not usually seen
- Any previous repairs that have been done on that part of the vehicle.
Otherwise, if the defect is visible, photos or videos can be taken for proof. This type of documentation will be instrumental in supporting your claim. They show the problem and are the evidence that helps you to make your case.
Step 3: Contact the Warranty Provider
Contact your vehicle manufacturer’s warranty provider or the company providing your extended warranty. Be ready to provide:
- Your vehicle identification number (VIN)
- The warranty documentation showing your coverage
- A summary of the problem on record
Being as polite as possible and articulating your thoughts clearly will definitely help in the claims process, as customer service representatives will be more inclined to assist you because you’re being courteous and cooperative.
Step 4: Schedule an Inspection
Depending on your warranty provider’s instructions, you may need to visit an authorised service centre to have your vehicle inspected. In this case:
- Ensure you select a service location that is authorised to be safe from the risk of voiding your warranty.
- Have your documents (problem description, warranty details) ready for your appointment.
- Ask for a copy of the service report for your records.
Remember, timely servicing can often prevent warranty issues. If your car has been well-maintained, it may give you more confidence when making a warranty claim.
Step 5: Claim Follow-Up
After an inspection, the service provider will report their findings back to the warranty provider. Keep in mind the time needed for handling the case may vary, but you should:
- Ask for an estimated time to get the reply.
- Keep notes of the follow-up communications.
If your claim is denied, do not be discouraged. You have the right to appeal the denial. Write your appeal based on your records, and specify which grounds give you cause to file a claim.
Following these steps and keeping your car regularly maintained will make the Kia Sonet warranty claim procedure smooth and hassle-free, ensuring minimal out-of-pocket costs at your end.
Summary
The Kia Sonet car warranty in India covers manufacturing defects of all major components, minimising the chances of out-of-pocket expenses. If you are planning to keep your vehicle for the long term, it is advisable to purchase an extended warranty before the original one expires.
Both of them offer the same quality of services; it is just the duration that differs. Regular maintenance and timely warranty claims help prevent unexpected repair costs.
FAQs about Kia Sonet Warranty
Q. What is covered by the Kia Sonet warranty?
The Kia Sonet is offered with a standard 3-year warranty with unlimited kilometres and covers almost all essential components of the car.
Q. What does the Kia Sonet extended warranty cover?
The Kia Sonet extended warranty provides similar coverage as the factory warranty and helps protect against surprise repair costs.
Q. What are the exclusions for the Kia Sonet warranty?
The Kia Sonet warranty does not cover issues related to wear and tear and maintenance-related issues.
Q. What services does Kia offer in a free service?
Kia free services cover the labour costs for scheduled maintenance, including engine oil and filter replacement, a general check-up, and wheel alignment and balancing.
