Any Tata Motors vehicle is an excellent choice for those seeking a safe, sturdy, and reliable car to drive in India. A warranty designed to protect your vehicle from unexpected repair costs not only helps increase confidence in ownership but also goes a long way in maintaining the car’s value over time.
Every new Tata vehicle undergoes a thorough New Vehicle Warranty, ensuring the vehicle is free from any factory or material defects. In addition, Tata Motors extends warranty coverage for genuine parts and provides prompt support through its widespread authorised service network in India.
In this article, we will explore the details of Tata Motors’ car warranty, including what it covers, its duration, and the claim process, step by step, so you can clearly understand the benefits and choose the right protection for your vehicle.
Table of Contents
Overview of Tata Motors Car Warranty in India
To ensure long-term reliability, Tata Motors issues a New Vehicle Warranty, guaranteeing that every new car and its parts are free from material and manufacturing defects from the date of sale to 6 months or 10,000 kms, whichever is earlier, from the date of part purchase & fitment on the vehicle.
All major components, as detailed in the owner’s manual, are covered; however, normal wear items and routine consumables are excluded from coverage. The warranty, supported by a network of authorised dealers and TASCs spread across India, provides free repair or replacement of components qualifying for the warranty.
Such a robust warranty network is a testament to Tata Motors’ commitment to integrity, providing customers with a sense of reassurance and supporting them in having a trouble-free start to their ownership journey.
Tata Motors Car Warranty Coverage Details
The Tata Motors warranty provides good protection against defects in material and workmanship, saving customers from unexpected repair costs resulting from normal usage. This warranty does not include consumables, wear-and-tear parts, misuse-related failures, or damages in accidents.
Additionally, Tata Motors Original Parts come with a separate 6-month or 10,000 km warranty when purchased and fitted at an authorised outlet. Combined, these coverage options bring consistent performance and dependable service, offering complete peace of mind for the duration of your ownership.
Tata Motors offers warranty protection to ensure that each new vehicle and its parts are free from factory-related issues, helping to maintain long-term performance and reliability.
Components Covered under the Tata Motors Car Warranty
Tata Motors offers warranty protection to assure customers that every new vehicle and its parts are free from factory-related issues, helping maintain long-term performance and reliability.
The warranty program covers the following:
- Material Defects: If any part of the vehicle contains defects in the materials used during manufacturing, that part will be covered under warranty, which is a guarantee that vehicle parts meet the quality standards established by Tata Motors, as documented in the owner’s manual.
- Workmanship Defects: In a situation where the failure of any part arises from errors in the production process or the quality of work done, it is automatically covered by the warranty.
- Normal Usage Failures: Failures that occur under normal, recommended usage of the component are included under warranty, provided the issue is not caused by misuse, alteration, or external damage.
- Original Parts Warranty: Tata Motors’ original parts, purchased and fitted at authorised dealers or TASCs, come with a dedicated 6-month or 10,000 km warranty, ensuring customers receive genuine, high-quality components and reliable after-sales support.
Components Not Covered under the Tata Motors Car Warranty
While Tata Motors provides extensive protection, certain items and conditions fall outside the warranty scope to maintain clarity and distinguish manufacturing issues from external or usage-based factors. Parts excluded from warranty are as follows:
- Wear & Tear: Parts that gradually deteriorate over time due to regular usage, such as items that naturally age or degrade, are excluded because these changes are expected in the normal life cycle of a vehicle.
- Accidental Damage: Any damage caused due to accidents, external impacts, or conditions unrelated to manufacturing defects is not covered under Tata Motors’ warranty policy.
- Misuse or Alteration: Failures resulting from abuse, misuse, unauthorised modifications, or improper lubrication will not be covered under warranty, as these conditions would have compromised the original integrity of the component.
- Non-Genuine Parts: Any issues resulting from the installation of non-genuine or non-approved parts are specifically excluded from the warranty coverage.
- Improper Repairs: Damages from repairs not done at authorised dealers or TASCs are excluded. This is to emphasise the importance of professional and approved servicing.
- Consequential Losses: Incidental or indirect losses, such as inconvenience, loss of time, or commercial loss, are not included, as the warranty covers only the defective component itself.
Tata Motors Extended Warranty Plans
After the standard warranty period, Tata Motors offers you a worry-free ride for a little longer. You can prolong your original warranty for one or two years with the help of the Tata Motors Extended Warranty Program to keep your vehicle protected against sudden breakdowns and the resulting repair costs.
Moreover, the extended warranty will guarantee a safe vehicle during regular use, protect you against unexpected repair cost risks, and provide the comfort of skilled technicians, original parts, and pan-India service in authorised Tata Motors workshops.
1. Extended Warranty Advantages
These are the advantages of the extended warranty plan at Tata Motors:
- Drive Assured: Protection against unexpected repair bills related to mechanical or electrical failures after the original warranty has expired.
- Anywhere, Everywhere: The Extended Warranty is valid in all authorised Tata Motors workshops across India, where you are assured of support.
- Quick Fix: An easy, paperless method supported by the Tata Motors CRMDMS platform, which guarantees speedy and trouble-free service.
- Restore: Benefit from trained technicians and genuine spare parts and lubricants that ensure quality repairs and a trouble-free ride.
- Increase Resale Value: The extended warranty can be transferred to the new owner free of charge, thus facilitating the retention of a better market value of your vehicle.
2. Plan Choices
You can extend your protection with Tata Motors in such a way that best suits your needs through their flexible plans:
One Year Coverage After Three Years With The OEM
- Up to 130,000 km coverage, with the starting price being ₹7,800
Two Years After Three OEM Years
- Guarantee up to 1,40,000 km, costs starting from ₹10,500
Note: Kilometre and price limitations are approximate.
3. Owner’s Duties
In order to be allowed to hold the Extended Warranty, Tata Motors imposes a few conditions besides the obvious ones:
- Purchase Point: The Extended Warranty may be purchased at any showroom or workshop authorised by the Tata Motors brand.
- Periodic Maintenance: Your vehicle must be serviced strictly as per Tata Motors’ periodic maintenance schedule at authorised service centres, service points, or outlets.
- Definite Mileage: One should not surpass the mileage limits set in the Extended Warranty booklet at each visit to the service centre.
- Warranty Manual: You must present the Owner’s Manual and Extended Warranty booklet when requesting inspections or repairs. If the booklet is lost, contact any Tata Motors dealer for assistance.
These guidelines ensure your extended protection remains valid throughout the coverage period.
Tata Motors Car Warranty Claim Process
Filing a warranty claim for a Tata Motors vehicle is an easy process once you understand precisely what’s involved. The standard warranty and any extended protection plans have particular terms, so the first step is always to review your coverage carefully.
Here’s a step-by-step guide to help you through the Tata Motors warranty claim process:
- Step 1: Review Your Warranty Documents
Before filing a claim, check your warranty manual or online warranty records. Understanding the key points of your plan will help you avoid confusion. You should especially look at:
- Systems and parts that are covered by your Tata Motors warranty
- The time and km limits of the warranty
- Situations where the warranty coverage will not apply
- Service centres that have been authorised for your repairs
If you have more than one vehicle or multiple protection plans, the warranty claim process is much easier if you have all of your warranty information in one place.
- Step 2: Document the Issue
A successful warranty claim requires accurate documentation. Start recording the issue in detail, including the following:
- When you first saw the issue (date and time)
- A clear and precise explanation of the breakdown
- Noises, smells, and/or warning lights that are unfamiliar to you
- Details regarding the component and whether it has been repaired before
Moreover, if a defect is visible, take pictures and/or videos of it. These records strengthen your case and ensure clear communication of the issue.
- Step 3: Contact the Warranty Provider
Contact the authorised warranty department of Tata Motors or the provider of your extended warranty plan. Be prepared to provide:
- Your Vehicle Identification Number (VIN)
- Warranty papers showing your coverage
- A summary of the issue you documented
A polite and clear explanation can help the process move faster and make communication smoother with support representatives.
- Step 4: Book an Inspection
The warranty provider may require you to bring the vehicle to an authorised Tata Motors service centre for a proper inspection. In this step:
- Ensure you visit only an authorised service facility for service to avoid voiding your warranty.
- Please bring your documentation, including the problem description and warranty proof.
- Request a copy of the inspection report for your records.
Regular servicing at authorised centres also strengthens your claim, in addition to demonstrating proper maintenance.
- Step 5: Follow Up on the Claim
After the inspection, the service centre will send the report to the warranty provider. The waiting time for the provider varies. In this regard:
- Inquire about a decision time frame
- Keep records of all follow-up calls and messages
If your claim is rejected, you have the right to challenge that decision. Utilise your materials to demonstrate that the problem warrants coverage, and submit your application for reconsideration.
Follow these steps, and regular maintenance of your Tata Motors vehicle will definitely lead to a hassle-free and smooth warranty claim experience, keeping your car safe, reliable, and always performing at its best.
Summary
Owning a Tata Motors vehicle is more than just enjoying strong performance and modern engineering; it means experiencing long-term confidence backed by one of India’s most dependable automotive brands. The company, through its complete Tata Motors car warranty and extended protection plans, promises a trouble-free ownership experience.
Whether you rely on the standard New Vehicle Warranty or upgrade to Tata’s Extended Warranty for up to 5 years (3 OEM years + 2 years) and enhanced kilometre coverage, you’re securing your car’s durability, safety, and long-term value.
In addition, to help owners, Tata Motors has authorised service centres spread across India, genuine spare parts and transparent processes. Regular servicing and proper documentation are the keys to a hassle-free claim and also a way to keep your Tata vehicle at its best performance level.
FAQs about Tata Motors Car Warranty
Q. What does the standard Tata Motors warranty cover?
The New Vehicle Warranty is the one that will be responsible for any defects in the materials and the workmanship of Tata cars. It guarantees protection from manufacturing-related issues during normal product usage.
Q. Can I extend my Tata Motors warranty?
Certainly, the company offers an Extended Warranty Program that allows the owner to prolong coverage for an additional year or two after the original warranty has expired.
Q. What is not covered under the Tata Motors warranty?
Normal wear-and-tear items, accidental damage, misuse, modifications, non-genuine parts, improper lubrication, and repairs carried out at unauthorised workshops are excluded.
Q. Where can I claim the warranty for my Tata Motors vehicle?
Warranty claims can be made at any authorised Tata Motors dealership or Tata Authorised Service Centre (TASC) across India. Owners must carry the Owner’s Manual, warranty booklet, and service records.
Q. What should I do to maintain my warranty validity?
Ensure periodic maintenance at authorised service centres, follow the recommended mileage intervals, and keep your warranty documents safe and updated.
