Hyundai and Toyota are two of the most prominent car brands in India. While both brands sell exceptionally reliable cars, their cars also come with warranties to provide their customers with ‘peace of mind.’ All the same, for a potential buyer, it pays dividends to learn about a car brand’s warranty programme before considering buying a car from that brand. Later in this article, we compare Hyundai and Toyota car warranties to determine which of these two brands offers a suitable warranty programme for your needs.
Hyundai Car Warranty vs Toyota Car Warranty: Overview
Here’s a table comparing key parameters between Hyundai and Toyota car warranties.
| Parameter | Hyundai | Toyota |
| Coverage Type | Standard and Extended | Standard and Extended |
| Coverage Duration | Standard: 3 years / 1,00,000 km Select Models: 3 years / Unlimited km Extended: Up to 7 years / 1,00,000 km | Standard: 3 years / 1,00,000 km Extended: Up to 5 years / 2,20,000 km HV battery of hybrid vehicles: 8 years / 1,60,000 km |
| Starting Point | From the date of purchase | From the date of purchase |
| Transferability | Extended warranty transferable to new owner | Extended warranty transferable to new owner |
| Claim Process | Claims are to be raised at the authorised service centres | Claims are to be raised at the authorised service centres |
| Support | All authorised Hyundai service centres in India, including customer care support. | All authorised Hyundai service centres in India, including customer care support. |
Both Hyundai and Toyota offer a 3-year/1,00,000-kilometre standard warranty. However, many Hyundai cars come with a 3-year/unlimited-kilometres warranty. The Hyundai Grand i10 Nios, Hyundai Aura, and Hyundai i20 come with a 3-year/1,00,000-kilometre standard warranty; however, all other Hyundai cars come with a 3-year/unlimited-kilometres standard warranty.
Other aspects of both Hyundai and Toyota warranties are the same. The warranty starts from the purchase date. One can raise a claim at authorised service centres. The warranty can be transferred to the new owner if the car is resold.
Hyundai Car Warranty vs Toyota Car Warranty: Coverage scope (what each warranty includes)
It is important to understand what a car’s warranty covers to plan for and anticipate the ownership experience. Here is a breakdown of what Hyundai and Toyota cover under their warranties.
| Component | Hyundai | Toyota |
| Engine & Transmission | Covers engine, transmission, drivetrain, turbocharger (where fitted), ECU, and other key components. | Covers engine, transmission, drivetrain, turbocharger (where fitted), ECU, and other key components. |
| Electrical Components | Covers electrical components, such as sensors, ignition coil, starter motor, wiring, alternators, and other essential electronics. | Covers electrical components, such as sensors, wiper motor, radiator fan motor, starter motor, wiring, alternators, and other essential electronics. |
| Suspension & Steering System | Covers suspension components, such as steering rack/gear, column, and other parts where failure results from a manufacturing defect. | Covers suspension components, such as steering rack/gear, column, and other parts where failure results from a manufacturing defect. |
| Air Conditioning / Cooling System | Covers AC components like compressor, radiator, and other genuine components if and when found defective. | Covers AC components like compressor, radiator, and other genuine components if and when found defective. |
| Fuel System | Covers fuel system components like fuel injectors, fuel tank, fuel filler tube/cap, throttle body, and other essentials. | Covers fuel system components like fuel injectors, fuel tank, fuel filler tube/cap, throttle body, and other essentials. |
| Wear & Tear / Consumables (Not covered under warranty) | Brake pads, clutch disc, pressure plate, belts, spark plugs, bulbs, and routine maintenance components that wear out over time or are damaged by environmental/accidental damage are excluded from the warranty. | Brake pads, clutch disc, pressure plate, belts, spark plugs, bulbs, and routine maintenance components that wear out over time or are damaged by environmental/accidental damage are excluded from the warranty. |
While this table lists what these brands’ warranties cover and their exclusions, it is important to note that neither Hyundai nor Toyota specifically mentions which components are covered under warranty. Whether it’s Hyundai, Toyota, or any other car brand, every car warranty states that a genuine car brand part that fails due to a manufacturing, material, or workmanship defect during the warranty period can be repaired or replaced free of charge, subject to exclusions.
Exclusions from a warranty vary from brand to brand; they usually include components that wear out over time, such as spark plugs, belts, brake pads and linings, clutch disc/facing, filters, wiper blades, bulbs, fuses, and others.
Moreover, no car brand offers a warranty on outsourced parts they have equipped their cars with, for example, air purifiers, batteries, tyres and tubes, and others.
Hyundai Car Warranty vs Toyota Car Warranty: Validity and Flexibility
Here, we examine the duration, extendibility, eligibility, and transferability of Hyundai and Toyota car warranties. These factors determine how long your vehicle remains protected under these brands’ warranties and its eligibility for the warranty.
| Parameter | Hyundai | Toyota |
| Duration | Standard: 3 years / 1,00,000 km Select Models: 3 years / Unlimited km Extended: Up to 7 years / 1,00,000 km | Standard: 3 years / 1,00,000 km Extended: Up to 5 years / 2,20,000 km |
| Extendibility | The HMIL comprehensive extended warranty plan covers the vehicle for up to 7 years / 1,00,000 km after the expiry of the original warranty period mentioned in the vehicle’s owner’s manual. | T Secure: This is complete vehicle coverage, like a manufacturer’s warranty, for up to 5 years / 2,20,000 km, post the expiry of the original warranty period mentioned in the vehicle’s owner’s manual. |
| Eligibility | For standard warranty: Any new Hyundai vehicle. For an extended warranty, the vehicle must be within the manufacturer’s original warranty period. The price varies by vehicle age: within 90 days of delivery, between 90 and 365 days after delivery, and after 365 days. | For standard warranty: Any new Toyota vehicle. For an extended warranty, the vehicle must be within the manufacturer’s original warranty period. The cost of an extended warranty can vary depending on the age of the vehicle covered under the original warranty. |
| Ownership transfer | The extended warranty can be transferred to the new owner if the vehicle is resold. | The extended warranty can be transferred to the new owner if the vehicle is resold. |
Hyundai Car Warranty vs Toyota Car Warranty: Claim Process and Ease of Service
Today, with fast-paced lifestyles, every car owner wants a hassle-free warranty claim process. To cater to such needs, both Hyundai and Toyota offer well-organised warranty-claiming services.
| Parameter | Hyundai | Toyota |
| Claim method | Claim can be raised at any authorised Hyundai dealership or via official contact channels, such as email or phone. | Claim can be raised at any authorised Hyundai dealership or via official contact channels, such as email or phone. |
| Process time | Depends on inspection and part availability. | Depends on inspection and part availability. |
| Payment type | Free of cost for warranted repairs or replacement | Free of cost for warranted repairs or replacement |
| Assistance | Authorised service centres and customer support | Authorised service centres and customer support |
| Documentation required | Vehicle’s owner’s manual and service records | Vehicle’s owner’s manual and service records |
In India, most carmakers have the same warranty claim process, and Hyundai and Toyota are no exceptions. The process generally includes the warranty holder raising a claim at either the authorised service centre or dealership. Then the vehicle is inspected by a certified technician. If the inspection shows the claim is justified under the terms and conditions, the brand settles the claim within a few days to a few weeks.
Summary
While some brands like Hyundai and Toyota offer dependable cars, no car comes with a guarantee that it will not have any faults in the future. This is why a warranty is one of the most important aspects of a car. In India, most carmakers, especially the leading ones like Hyundai and Toyota, cover the same parts under warranty. The difference is that warranties usually vary in duration, as is the case between Hyundai and Toyota. Except for the Grand i10 Nios, Aura, and i20, which come with a 3-year/1,00,000-kilometre standard warranty, all Hyundai cars come with a 3-year/unlimited-kilometre warranty as standard. Toyota offers a 3-year/1,00,000-kilometre standard warranty on all its cars. Meanwhile, there are significant differences in their extended warranty programmes. That said, the warranty claim process is the same for both Hyundai and Toyota.
FAQ
What is the standard warranty of Hyundai cars, and how different is it from that of Toyota?
Hyundai has two different standard warranty plans. The Hyundai Grand i10 Nios and Hyundai Aura come with a 3-year/1,00,000-kilometre standard warranty. All Hyundai cars come with a 3-year/unlimited-kilometres warranty as standard. At the same time, Toyota offers a standard warranty of 3 years / 1,00,000 km on all its cars.
Between Hyundai’s and Toyota’s extended warranty plans, which one is longer?
Hyundai offers an extended warranty plan of up to 7 years/1,00,000 km. Toyota has up to 5 years/2,20,000 km. So, Hyundai’s extended warranty plan is longer in terms of duration, while Toyota’s extended warranty plan is longer in terms of kilometres.
Which parts are covered under Hyundai and Toyota car warranties?
Most car brands in India, including Hyundai and Toyota, do not publish any list of components covered under warranty. They state that a genuine car brand part that fails due to a manufacturing, material, or workmanship defect during the warranty period can be repaired or replaced free of charge, subject to exclusions.
All the same, generally, parts covered under warranty include key components such as the engine, transmission, suspension, steering, and air conditioning. Some parts that wear out over time or are consumables, such as clutch plates, belts, and spark plugs, are not covered under warranty.Can extended warranty plans of Hyundai and Toyota be transferred to the new car owner?
Yes, you can transfer Hyundai and Toyota extended warranty plans to the new car owner if you resell the car.
How do Hyundai and Toyota support customers in making warranty claims?
To help customers claim a warranty, Hyundai and Toyota have a nationwide network of service centres and offer additional contact channels, including email, phone, and customer care.
