Toll plaza delays and the trouble of carrying cash may turn an easy commute into an unpleasant one. FASTag therefore comes in handy as a quick and simple method for automatic toll payments. Originally launched under the National Electronic Toll Collection (NETC) system in 2014, FASTag has become mandatory for all Indian cars since February 2021.
Choosing the right FASTag from the multiple options out there could be confusing. Among them, Yes Bank FASTag is a dependable, safe, and handy solution. Yes Bank provides a hassle-free experience, from simple account administration to flawless toll payments.
This guide on Yes Bank FASTag will take you through its key features, application process, fee structure, and customer support details. Follow along to understand why this revolutionary toll payment method is gaining traction in India.
What is Yes Bank FASTag?
Yes Bank FASTag is a cashless toll payment system that uses Radio Frequency Identification (RFID) technology for automatic toll payments. It is a rectangular 10×5 cm multi-layered tag constructed with sensors and microchips that stick to the car’s windshield. The amount is directly deducted from the car owner’s linked bank account when they pass the toll gate, where scanners read the RFID chip and process the payment. Yes Bank FASTag is accepted across 700+ toll booths in India, including state and national highways. The automation speeds up the payment time, saving both time and fuel for the users.
Key Features & Benefits:
Using Yes Bank FASTag has several advantages. Here are some of the main highlights:
- Automatic Toll Payments: Yes Bank FASTag is extremely convenient as the toll amount is automatically deducted from your linked bank account.
- Cashless Payments: The hassle of paying cash at every toll plaza is replaced with Yes Bank FASTag’s digital payment method, eliminating the need to wait at toll booths.
- Payment Confirmation: With successful toll payment, users receive an SMS notifying them about the deduction amount and the remaining balance in their Yes Bank FASTag.
- Widely Accepted: Yes Bank FASTag is accepted at all toll plazas operating under the National Electronic Toll Collection Program (NETC), including state and highway toll booths.
- Discounts and Cashbacks: National highway toll payments made through Yes Bank FASTag will give users 2.5% cashback on each payment.
Yes Bank FASTag Application Eligibility & Documents Required
The first step before proceeding with a Yes Bank FASTag application is to understand its eligibility requirements and the documents that you need to prepare for a quick and hassle-free application process.
Who Can Apply?
FASTag is available for all personal and commercial vehicle owners in India. Applications can be filled by individuals, companies, and fleet operators with a current vehicle registration certificate (RC).
Required Documents
The following are the documents required for the Yes Bank FASTag application:
- A copy of the Vehicle Registration Certificate
- A passport-size photograph of the vehicle’s owner
- KYC documents like Aadhar card, Voter ID, PAN card, or Driving License
- Address proof
- Proof of business registration in case of commercial vehicle
Yes Bank FASTag Application, How to Apply?
Customers can fill out their Yes Bank FASTag application through online and offline modes. Both methods are simple; based on your convenience and location, you can use any of the following methods to generate your FAStag.
Yes Bank Fastag Application Online Process
The online Yes Bank FASTag application process is straightforward and can be completed in minutes. Follow the below steps:
- Visit the Yes Bank FASTag registration page of the Yes Bank’s official website and select the FASTag option.
- Now click the ‘Apply Now’ button to redirect you to the Yes Bank FASTag application page.
- Begin the application process by entering your details, such as name, mobile number, vehicle registration number, e-mail ID, and more.
- Upload the required documents mentioned in the above section.
- Lastly, pay the required application fee to complete the Yes Bank FASTag application process.
- Upon verification by the official authorities, your Yes Bank FASTag will be sent to your registered address.
Yes Bank Fastag Application Offline Process
Yes Bank offers users instant FASTag in offline mode as well. Here are two ways in which you can generate your Yes Bank FASTag in person:
- PARK+ – Yes Bank has collaborated with PARK+ to let their customers get instant FASTag at several key locations, such as parking spots, toll booths, etc.
- Yes Bank branch – Customers can also get their Yes Bank FASTag by visiting their nearest Yes Bank branch. They can submit the application form to the bank official with the required documents and application charges.
Fees & Charges for Yes Bank FASTag
The convenience of Yes Bank FASTag does come with a small price tag. Understanding all the expenses related to Yes Bank FASTag will help you make an informed decision and avoid any possible penalty in the future.
Breakdown of Charges
Given below is the breakdown of the charges one has to pay as an issuance fee and security deposit for Yes Bank FASTag, along with the minimum amount that has to be maintained:
| Fee Type | Charges (Rs.) |
| FASTag Issuance Fee | Rs.100 |
| Security Deposit | Rs.200-400 (varies by vehicle) |
| Minimum Wallet Balance | Rs.100-30 (varies by vehicle) |
Yes Bank FASTag Recharge
Yes Bank FASTag requires customers to recharge their wallets for hassle-free toll payments. Failing to comply with the rules will lead to penalties.
Yes Bank FASTag Recharge Methods
There are multiple ways through which customers can do their Yes Bank FASTag recharge. Here are some of them:
- UPI method – You can use netc.(vehicle registration number)@yesbankltd as the beneficial UPI ID to recharge your Yes Bank FASTag. Simply add your Yes Bank FASTag as a beneficiary to initiate the process.
- Yappay website – Visit https://fleet.yappay.in/, Yes Bank’s official website to recharge your Yes Bank FASTag.
- Scan QR – Open any payment service app and scan the QR code on the Yes Bank FASTag to do the recharge.
- BBPS (Bharat Bill Pay System) – Open any PSP app like GooglePay and select the FASTag option. Click Yes Bank, then enter the vehicle number and proceed with your Yes Bank FASTag recharge.
How to Check Yes Bank FASTag Balance?
You can check your Yes Bank FASTag balance using the following methods:
- Yes Bank FASTag Portal:
- Visit the official Yes Bank FASTag login page.
- Enter your credentials and log in.
- View your FASTag balance and transaction specifics on the dashboard.
- SMS Alerts:
- After every toll deduction, you will receive an SMS with your updated balance.
- Customer Care:
- Call the Yes Bank FASTag customer care number at 1800-1200-400 to inquire about your balance.
- Yes Bank Mobile App:
- Get the Yes Bank mobile app, log in with your credentials, and then review your balance in the FASTag section.
- Email Notifications:
Regular balance updates are also sent via email to your registered email ID.
Yes Bank FASTag Customer Care & Support
Yes Bank has a dedicated support team to instantly deal with customer queries and complaints related to Yes Bank FASTag. Customers can contact Yes Bank FASTag customer care for any issues related to payments, FASTag deactivation, etc.
How to Contact Yes Bank FASTag Customer Support?
You can reach out to the Yes Bank FASTag customer care through these methods:
- Customer Care Phone Number – Call 1860 210 1200 to register any grievances related to Yes Bank FASTag. The customer care executive will raise the complaint to the NPCI system for further resolution.
- Whatsapp – Chat with Yes Bank FASTag customer care on their Whatsapp number- +91 82912 01200. Send ‘Hi’ to the given number to initiate the conversation.
How to Deactivate or Close Yes Bank FASTag?
In case you’re unsatisfied with Yes Bank FASTag and wish to deactivate or block it, here is how you can proceed:
How to Close Yes Bank FASTag Account?
Call the Yes Bank FASTag at 1860 210 1200. Inform the customer care executive to block the FASTag and register your request. The representative will help you with further details about the deactivation process.
If you have lost your previous Yes Bank FASTag and wish to close it, the bank can also issue you a new FASTag, and the remaining balance of the prior tag will be transferred to the new one.
Conclusion: Is Yes Bank FASTag Worth It?
FASTag is appealing for its cashless and quick payments, instant recharge, and low upfront fee. Yes Bank FASTag is convenient to use and is acceptable on nationwide highways. If you already have a YES Bank account, you can easily avail their FASTag through their website. Users can recharge their FASTags using multiple methods like UPI, Yes Bank’s app, or by scanning its QR code.
The quick SMS notifications for payments and reminders make them easily manageable. The benefits of Yes Bank FASTag take a backfoot when compared with the high rewards and cashback of its rivals like ICICI and HDFC bank. Nevertheless, Yes Bank offers great services and impeccable customer support to all their customers.
FAQs
Q. What is the validity of Yes Bank FASTag?
FASTag comes with a validity of up to 5 years. After the specified years, users are required to apply for a new FASTag for their vehicle.
Q. Can I use my old Yes Bank FASTag on another vehicle?
A FASTag is issued for a specific vehicle and is untransferrable. You must apply for a new FASTag for a different vehicle. Not complying with this can lead to account blacklisting or penalties.
Q. How do I find my Yes Bank FASTag login credentials?
For the login credentials, your E-mail ID would be the username. A temporary password is sent to the user on their registered E-mail ID, which must be changed within 48 hours.
Q. What to do if the toll amount is debited twice from my Yes Bank FASTag?
If the toll amount is deducted twice from your Yes Bank FASTag, you should contact customer support at 1860 210 1200. They will raise the issue to the NPCI system, and your amount will be refunded.
Q. What should I do if I lose my Yes Bank FASTag?
If Yes Bank FASTag is misplaced or has physical damages, the bank will issue the customer a new FASTag. The initial fee for a new FASTag has to be paid, but the remaining balance of the old FASTag will be transferred to your new FASTag.
