Question 1

Q. When and where can I take a test drive?

Accepted Answer

You can schedule test drives at any time that suits you, either at a Spinny hub or via a book Home test drive option on website. After you submit the booking request, a relationship manager will call to confirm the schedule and location.

Question 2

Q. What’s the process for booking my car?

Accepted Answer

You can book an Assured & Budget car of your liking for up to 5 days by placing a refundable deposit of Rs. 20,000. Similarly, for Spinny Max cars, it's Rs. 50,000. If you complete the vehicle purchase within the holding period, the deposit will be applied toward the purchase; otherwise, it will be refunded to you, and the booking will be cancelled.

Question 3

Q. Will Spinny help me with car finance?

Accepted Answer

Absolutely, buyers can choose to avail financing through Spinny wherein we would get the loan processed through our finance partners. Our established partnerships help us process loans faster and get our customers better interest rates. Depending on your credit worthiness, you can avail used car loans through Spinny at interest rates as low as 12.99% compared to the market rates of 14-16%.

Question 4

Q. How does Spinny's money back guarantee work?

Accepted Answer

At Spinny we are only happy when you’re happy. So if you don't absolutely love your new Spinny car you can return it back within 5 days and upto 300km of running (from the date of delivery) and your complete purchase amount will be refunded back to you within 7-9 working days, no-questions-asked.

Question 5

Q.Are all cars on Spinny inspected before listing?

Accepted Answer

Yes, every car listed on Spinny goes through a detailed used car inspection before being made available. The inspection covers key areas like engine condition, body, interiors, documents, and car condition so buyers can make an informed decision.

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