Maruti Suzuki Brezza Warranty Explained: Coverage, Duration, & Claim Process

Last updated 1 month ago
Maruti Brezza
Last updated 1 month ago

Maruti Suzuki’s Brezza is a popular compact SUV characterised by exemplary performance and fuel efficiency. As a dependable car, the Brezza offers a comprehensive warranty programme to protect owners against unexpected repair expenses and help maintain its market value.

Every new Brezza now includes a standard factory warranty of 3 years or 1,00,000 km compared to the previous 2-year/40,000 km one. Furthermore, Maruti Suzuki offers lifestyle warranty schemes in three levels (Platinum, Royal Platinum, Solitaire), each with 6 years or 1,60,000 km warranty coverage.

This article provides details about the Brezza warranty, including what is covered and what is not, as well as information on extended warranties and a step-by-step guide to filing a warranty claim. Keep reading for a detailed insight.

Overview of Maruti Suzuki Brezza Warranty in India

Maruti Suzuki India has enhanced its standard warranty programme, effective July 9, 2024, which applies to all new models (including the Brezza) delivered from that date. The standard warranty was extended to 3 years/100,000 km, instead of 2 years/40,000 km.

This factory warranty covers key vehicle systems, including the engine, transmission, and mechanical parts, as well as electrical and air conditioning parts, against manufacturing defects or workmanship issues. During the warranty period, qualifying repair or replacement of parts can be performed free of charge by the owner at any authorised Maruti Suzuki service station.

Maruti Suzuki has also launched three extended plans, covering up to 6 years/1.6 lakh km: Platinum (4th year/1.20 lakh km), Royal Platinum (5th year/1.40 lakh km), and Solitaire (6th year/1.60 lakh km). These choices have enabled Brezza owners to extend their protection way beyond the initial term, which is one of the most extensive warranty plans of its kind.

These options let Brezza owners extend protection well beyond the initial period, making it one of the most comprehensive warranty offerings in its segment.

Maruti Suzuki Brezza Warranty Coverage Details

The Brezza’s standard warranty lasts 3 years or 1,00,000 km for vehicles delivered from July 2024. Repairs or replacement of its faulty components, including the engine, transmission, suspension, electrical, and climate control systems, are included without additional charge.

In case of a covered part failure that is caused by a manufacturing defect, such a part can be repaired under warranty, provided that you undergo the claim procedure. This will involve tasks such as changing the engine oil, replacing filters, brake pads, and clutch components, as well as other parts that show wear and tear. 

In other words, parts that naturally wear out over time or require regular service are not covered. After the standard warranty ends, Brezza owners can opt for an extended warranty of up to 6 years/1,60,000 km.

Pricing varies by variant and plan duration, but it helps maintain Maruti-level protection while reducing long-term repair risks.

Components Covered under the Brezza Warranty

Maruti Suzuki’s warranty for the Brezza protects all the core systems that ensure the vehicle’s performance and reliability. Covered items include:

  • Engine: Major engine parts such as the engine block, pistons, camshafts/timing gears, cylinder head, cooling system (radiator, hoses), and lubrication system. If the engine fails due to a factory defect, the warranty covers the cost of rebuilding or replacing those parts.
  • Transmission: The gearbox (manual or automatic components), clutch assembly (where applicable), transmission fluid system, and related linkages. Warranty covers failures in the geartrain that arise from manufacturing issues.
  • Electrical Systems: Critical electrical parts like the alternator, starter motor, wiring harnesses, sensors (e.g. crank, cam, throttle), electronic control units (ECU) and modules, and battery (battery coverage may vary by vehicle age).

Faulty electrical components that are not due to misuse are covered under this warranty.

  • Suspension & Steering: Key components of the suspension and steering systems, such as shock absorbers, struts, springs, steering column, rack and pinion assembly, and tie rods. These are covered if they fail due to a production defect.
  • Air Conditioning & Cooling: The A/C compressor, condenser, evaporator, blower motor, and related controls, as well as the engine cooling components (water pump, fan motor, thermostat), are covered if they malfunction or leak prematurely.

Components Not Covered under the Brezza Warranty

While the warranty is extensive, Maruti Suzuki excludes several items and scenarios, as is standard in the industry. These exclusions include:

  • Normal Wear and Tear Parts: Components that naturally wear out are not covered under this warranty. This includes brake pads and discs, clutch plates, tyres, spark plugs, wiper blades, batteries, air/fuel/oil/fuel filters, belts, hoses, bulbs, and bulb assemblies.

For example, if your brake pads wear thin or headlights dim over time, the replacement is not a warranty expense.

  • Routine Maintenance Items: Regular service tasks such as engine oil and fluid changes, coolant changes, wheel alignment, tyre rotation, and normal adjustments are the owner’s responsibility. These are needed under periodic maintenance schedules, not covered by warranty.
  • Cosmetic and Interior Parts: Dents, scratches, faded paint, upholstery wear, upholstery tears, seat fabric, door trims, and other non-essential body/interior parts are excluded. These do not affect vehicle function and thus are not covered.
  • Negligence or Misuse Damage: Damage caused by accidents, collisions, off-road misuse, water entry, fire, theft, or any act of God (flood, hail, etc.) is not covered. Similarly, modifications or the use of poor-quality parts can void coverage.

The warranty requires the Brezza to be unmodified (with no aftermarket performance parts) and fueled/appropriately maintained.

  • Non-Genuine or Unauthorised Work: Repairs or services done outside Maruti Suzuki’s authorised network, or parts not approved by Maruti, are not covered.

For instance, if you install a non-approved accessory or have work done at an unauthorised shop, subsequent failures of those modifications will not be honoured.

Maruti Suzuki Brezza Extended Warranty Plans

To provide Brezza owners with continued peace of mind, Maruti Suzuki offers extended warranty packages that extend beyond the standard coverage. The details (effective for cars retailed on/after July 9, 2024) are:

  • Platinum Package: Extends warranty up to 4 years or 1,20,000 km (whichever is earlier).
  • Royal Platinum Package: Up to 5 years or 1,40,000 km.
  • Solitaire Package: Up to 6 years or 1,60,000 km.

Maruti Suzuki’s extended warranty for the Brezza covers the same major components as the standard plan, with added protection for select high-value parts. A breakdown in year 5 under the Platinum plan is handled in the same manner as during the original warranty.

Owners can purchase the extended warranty at any time before the 3-year/100,000 km coverage ends through authorised dealers, with pricing based on variant and plan length. Flexible options allow you to extend protection for up to 6 years.

The warranty is transferable, boosting resale value, and helps Brezza owners avoid costly repairs on major components in later years.

Maruti Suzuki Brezza Car Warranty Claim Process

Filing a warranty claim on your Brezza is straightforward as long as you follow the correct procedure. Here’s a step-by-step guide:

Step 1: Check Your Warranty Documents

First, consult the Brezza’s warranty booklet to determine what parts are covered and the exact warranty period. Confirm that the failure you’re experiencing is indeed covered. Also, note the locations of authorised service centres listed in your paperwork.

Step 2: Document the Issue

When a problem arises, record a detailed description of the issue. Record the date, vehicle mileage, and a thorough description of the symptoms. Take photos or videos of the defect if possible. Keep a record of any warning lights or error messages displayed. Gathering this information helps clarify the problem during inspection.

Step 3: Contact Your Service Centre

Reach out to the Maruti Suzuki authorised service centre of your choice. Provide your Vehicle Identification Number (VIN), warranty details, and the documented problem description. Be polite but clear about the issue. The service centre will guide you on bringing your vehicle in for an inspection.

Step 4: Bring in the Brezza for Inspection

Schedule an appointment at the authorised service centre. Bring along all relevant documentation, including ownership papers, warranty cards, and records of regular servicing. During inspection, technicians will examine the issue and determine if it’s covered by warranty.

Always choose an authorised Maruti workshop and ensure all work is done by trained staff, since unauthorised repairs can void the warranty. After inspection, ask for a copy of the service report for your records.

Step 5: Follow Up on the Claim

The service centre will submit its findings to Maruti Suzuki or its warranty team. Processing time varies, but you can politely request an estimated response time. Meanwhile, keep all communication records and copies of invoices. If the claim is approved, Maruti Suzuki will authorise the repair or replacement of the covered part at no cost to you.

Step 6: Handling Rejections

In the rare case of a warranty claim rejection, don’t lose heart. You can appeal by writing to Maruti Suzuki’s customer care, providing all your documentation and explaining why you believe the part should be covered.

Review the warranty terms again – for example, if maintenance was done on time and the failure wasn’t due to misuse, you have a valid case. Maruti Suzuki often works with owners to resolve disputes in good faith.

Summary

Maruti Suzuki’s warranty plans give Brezza owners strong protection and long-term peace of mind. The standard warranty covers major components, including the engine, transmission, electrical systems, and AC, while optional extended plans can continue the coverage for up to 6 years or 160,000 km.

This ensures that any manufacturing defect is fixed free of cost during the valid period. If an issue occurs, simply follow the claim steps—report the problem, visit an authorised service centre, and coordinate with the warranty team.

With wide service support and reliable coverage, your Brezza stays protected, valuable, and worry-free. Whether you stick to the standard plan or upgrade, proper maintenance and timely claims will keep your SUV dependable for years to come.

FAQs about Maruti Suzuki Brezza Warranty

  1. Q. What is the warranty period for the Maruti Suzuki Brezza?

    Every new Brezza comes with a 3-year or 1,00,000 km warranty (whichever comes first) for models delivered from July 2024 onward. This covers major parts like the engine, transmission, and electrical systems.

  2. Q. Can I purchase an extended warranty after buying my Brezza?

    Yes. Maruti Suzuki allows Brezza owners to buy an extended warranty before the standard warranty expires. You can buy it at the time of purchase or later, by contacting any authorised Maruti Suzuki dealership or service centre.

  3. Q. Which Brezza components are not covered under warranty?

    The warranty excludes all regular wear-and-tear and maintenance items, such as brake pads, clutch components, tyres, bulbs, spark plugs, oil and air filters, wipers, batteries, etc. It also excludes damage from accidents, misuse, alterations, and environmental causes. Cosmetic issues, such as dents or paint scratches, are also not covered.

  4. Q. How long can I extend my Brezza’s warranty?

    An extended warranty can cover up to 6 years or 1,60,000 km (whichever comes first). The available plans are Platinum (up to 4 years/1.2 lakh km), Royal Platinum (5 years/1.4 lakh km), and Solitaire (6 years/1.6 lakh km).

  5. Q. Where can I claim warranty for my Brezza?

    You can claim warranty service at any authorised Maruti Suzuki service centre across India, not just the one where you purchased the car. Please bring your warranty booklet, service records, and proof of purchase when you visit. The technicians will inspect the Brezza and process your claim in accordance with Maruti Suzuki’s warranty terms.

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