The Maruti Suzuki Baleno is a high-end hatchback characterised by efficiency, features, and high reliability. To support this reputation, Maruti Suzuki offers a comprehensive warranty with each new Baleno.
As of July 2024, all Maruti cars have been upgraded to a standard warranty of 3 years or 1,00,000 km (whichever comes first). Moreover, Baleno owners may choose extended warranty plans: Platinum, Royal Platinum, or Solitaire, which extend the warranty to 6 years or 1,60,000 km.
In this guide, we’ll walk through exactly what the Maruti Baleno warranty covers, how long it lasts, and how to file a claim so you can enjoy trouble-free ownership.
Overview of Maruti Suzuki Baleno Warranty in India
Maruti Suzuki India has recently updated its vehicle warranty programmes. On Baleno models shipped after July 9, 2024, the standard factory warranty has been raised to 3 years or 1,00,000 km (previously 2 years/40,000 km).
This modification applies to all Baleno vehicles sold after the specified date, and owners have significantly more time to obtain coverage for problems related to the manufacturing process.
According to Maruti Suzuki, this improved warranty extends to long-life components, including the engine, transmission, mechanical assembly, electrical system, and air conditioning. In practice, it implies that any failure in the major systems of Baleno will be repaired or replaced at no cost at any authorised Maruti Suzuki service centre in the country within the first 3 years.
In addition to the 3-year warranty, Maruti Suzuki also offers an extended warranty to Baleno owners who desire further peace of mind. It offers three extended warranty packages, which not only extend the same coverage but also enable Baleno owners to cover their car over a period of up to 6 years.
Maruti has even extended the scope of its extended warranty to include some high-value parts (11 items), which were previously only covered within the initial 3-year warranty.
Maruti Suzuki Baleno Warranty Coverage Details
The standard Maruti Baleno warranty covers a broad scope of damage and manufacturing defects. Specifically, the official statement of Maruti confirms the coverage of the engine and transmission, major mechanical parts, the car’s electrical system, and the air-conditioning system, but not routine consumables. This implies that if one of the covered parts fails due to a defect, Maruti Suzuki will either repair it or replace it at no additional charge.
Although the warranty is comprehensive, it does not cover normal wear and tear or routine maintenance. The owner must take care of any natural degradable parts of the car, including brake pads, tyres, clutch plates, or wiper blades, as well as services such as oil changes and filter changes.
Defects in cosmetics (dents, scratches, faded paint, upholstery wear, etc.) are not covered, as they will not have any impact on the car’s functioning. Similarly, misuse, accidental damage, or external damage (such as from floods or storms) is not covered.
If you purchase an extended warranty plan, it covers the same items for a longer period of time. The policy modifications made by Maruti have provided car owners with assurance that the extended warranty covers some of the costly components beyond the stipulated 3-year warranty. This further assures owners of the Baleno that, despite the long-term repairs required by the major systems, they will incur negligible costs.
Components Covered Under the Maruti Suzuki Baleno Warranty
The Maruti Baleno car warranty in India safeguards virtually all critical systems needed for reliable performance. Key covered components include:
- Engine: This includes the engine block and its internal parts (pistons, cylinder heads, lubrication system, cooling components, etc.). Any manufacturing defect that causes engine failure or malfunction is covered under warranty.
- Transmission: The gearbox (manual or automatic) and associated drivetrain parts are protected. The warranty covers defects in the transmission assembly or gear-changing mechanism.
- Electrical Systems: All major electrical components – such as the engine and cabin electrical wiring harnesses, sensors, alternator, and control units – are covered against failures. This ensures the car’s electronics (including lighting and engine sensors) remain warranty-protected.
- Suspension & Steering: Essential suspension and steering parts are included as part of the mechanical coverage. Shock absorbers, struts, springs, the steering column, and related linkages are covered if a defect causes them to fail. This keeps the Baleno’s ride comfort and handling secure under warranty.
- Air Conditioning & Cooling Systems: Components like the A/C compressor, condenser, radiator, heater core, and related cooling hoses are also covered. Any defect that impairs climate control or engine cooling is included under the warranty.
Components Not Covered Under the Maruti Suzuki Baleno Warranty
Despite the broad coverage above, several items fall outside Maruti’s warranty policy. These exclusions are standard across vehicle warranties, and they ensure that normal wear or external damage is not erroneously claimed. Specifically, the Baleno warranty does not cover:
- Wear & Tear Parts: Items that wear out through regular use are excluded. Examples include brake pads, clutch plates, tyres, tubes, spark plugs, belts, hoses, filters (air/fuel/oil/AC), wiper blades, and bulbs. The owner must replace these parts during regular servicing.
- Cosmetic Damage: Dents, scratches, faded paint, and interior wear (upholstery fraying, plastic trim damage, etc.) are not covered. Such damage does not affect the car’s functionality, so it’s excluded from the warranty.
- Routine Maintenance: Scheduled maintenance services, such as engine oil changes, replacement of oil/fuel/air filters, coolant flushes, wheel alignments, and brake fluid changes, are the owner’s responsibility. The warranty assumes the car is maintained correctly, so regular servicing is not covered.
- Accident, Negligence or Misuse: Any damage caused by accidents, collisions, improper driving, misuse (for example, racing), or unauthorised modifications is excluded. For instance, if the Baleno’s engine is damaged due to a crash or over-revving, the warranty will not apply. Similarly, if the car is fitted with non-approved accessories or altered without authorisation, related failures are not covered.
- Environmental or External Damage: Damages resulting from natural events or external factors – such as flooding, hail, storms, fire, theft, etc. – are excluded. Additionally, the warranty does not cover paint corrosion, rust caused by moisture, or other damage resulting from environmental conditions.
Maruti Suzuki Extended Warranty Plans for Baleno
If you plan to keep your Baleno for many years, Maruti Suzuki’s extended warranty (EW) is a key option. The extended warranty prolongs the factory coverage beyond 3 years. For any Baleno sold after July 9, 2024, the following extended plans are available:
- Platinum Package: Extends warranty protection up to the 4th year of ownership or 1,20,000 km (whichever comes first).
- Royal Platinum Package: Extends coverage up to the 5th year or 1,40,000 km.
- Solitaire Package: Extends coverage up to the 6th year or 1,60,000 km.
Maruti Suzuki’s extended warranty covers the same components as the standard plan, with added protection for select high-value parts. It can be purchased at any time before the original warranty expires through authorised dealers, with pricing based on model, plan, and tenure.
Available across Arena and Nexa outlets, the EW is easy to buy, claim, and even finance, ensuring continuous coverage and shielding owners from costly repairs. Many find it worthwhile, as it keeps major systems, such as the engine and gearbox, protected beyond the standard term, thereby maintaining reliability and peace of mind.
Maruti Suzuki Baleno Warranty Claim Process
Filing a warranty claim for your Baleno is fairly simple if you follow the steps correctly. Here’s a step-by-step guide:
Step 1: Check Your Warranty Status
First, verify the warranty details of your Baleno. Every new Baleno comes with a 3-year or 1,00,000 km warranty. Refer to your warranty booklet or vehicle invoice to confirm the expiration date and mileage limit of the coverage. If you’ve purchased an extended plan, note its expiration date as well (e.g., 4th, 5th, or 6th year). Knowing the exact terms (what’s covered and for how long) upfront helps avoid confusion later.
Step 2: Document the Problem
When a defect appears, record all relevant details. Note the date and time you first noticed the issue, and write down a clear description of the symptoms (noise, warning lights, loss of power, etc.). If possible, take photos or videos of any visible defect (such as a leaking part or a strange dashboard alert).
Also, list any unusual signs (such as a burnt smell, smoke, or jerks). This documentation helps the service technician understand the issue and provides evidence if needed for the claim.
Step 3: Contact Your Authorised Service Centre
Maruti Suzuki handles all claims through its authorised service network (Nexa or Arena). Contact your nearest authorised Maruti Suzuki service centre to report the problem and book a service appointment. When doing so, be ready to provide your Vehicle Identification Number (VIN) and warranty certificate number.
Explain the issue succinctly and provide the details you recorded. The service advisor will then guide you on bringing your car in. (According to Maruti’s guidelines, you should bring the car to the service centre without delay – if the vehicle cannot be driven safely, it should be towed – to avoid further damage.)
Step 4: Inspection at the Service Centre
When you arrive at the authorised centre, the technicians will inspect your Baleno to determine the cause of the problem. They may test drive or dismantle parts to pinpoint the defect. If the fault is covered under warranty, the technician will perform the necessary repairs or replacements at no additional charge. Ensure that you present any relevant service records.
Maruti typically requires proof that all scheduled services were done on time at authorised stations. The service report and repair details will then be logged under your warranty number. If the issue is not covered, the dealer will inform you, and you will typically be responsible for the cost of those repairs.
Step 5: Follow-Up
After the inspection, stay in touch with the service centre or Maruti’s customer support. Request an estimate of the processing time. Maruti Suzuki’s claim processing may take a few days to confirm coverage and complete repairs. If there are any delays or if a claim is unjustly rejected, please follow up politely and provide your supporting documentation. You can also escalate the issue to a dealer manager or Maruti’s customer-care helpline if needed.
Keep copies of all paperwork (service reports, invoices, communications) for your records. Maintaining good communication and presenting all needed documents (warranty booklet, service records) will help ensure the claim is approved smoothly.
By following these steps and ensuring your Baleno is properly maintained, you can efficiently get warranty service when needed. Remember that Maruti’s policy requires the car to be serviced on schedule; failure to do so could void claims. But if you’ve taken care of your car, the authorised centre will handle the covered repairs under warranty, sparing you any parts cost for those covered components.
Summary
Owning a Maruti Suzuki Baleno comes with solid warranty support, reflecting the brand’s confidence in its vehicles. Standard coverage now lasts for 3 years or 1,00,000 km, protecting the engine, transmission, electrical components, suspension, air conditioning (A/C), and other key components from defects.
If you want extra peace of mind, the extended plans allow you to stretch this protection for a longer duration. Over the warranty period, repairs for covered failures are done free at Maruti’s authorised centres, so no surprise bills for major fixes. Please note that routine maintenance items and any damage resulting from accidents or misuse are excluded. Follow the recommended service schedule and keep your paperwork handy. The Baleno’s warranty will help keep your car running like new.
FAQs about Maruti Suzuki Baleno Warranty
Q. What is the warranty period for the Maruti Suzuki Baleno?
New Maruti Suzuki Baleno cars come with a 3-year or 1,00,000 km warranty. This extended coverage (effective from July 2024) applies to all major powertrain and electrical components in the car.
Q. Can I purchase an extended warranty after buying the Baleno?
Yes. You can buy a Maruti Suzuki Extended Warranty for your Baleno at any time before the standard warranty expires. Extended plans (Platinum, Royal Platinum, Solitaire) can be purchased through any Maruti Suzuki authorised dealer (Nexa or Arena). This can be done at the time of purchase or later, as long as your Baleno is still under the original warranty.
Q. What components are not covered under Baleno’s warranty?
The Baleno warranty excludes all consumables and wear-and-tear parts. For example, you must pay for routine services and replace items like tyres, brake pads/shoes, batteries, wiper blades, and bulbs yourself. Cosmetic issues (such as dents, scratches, and upholstery damage) and damage resulting from accidents, floods, fire, or misuse are also not covered. Essentially, only manufacturing defects in major mechanical/electrical systems are covered.
Q. Where do I claim the warranty for my Baleno?
Warranty claims must be made at authorised Maruti Suzuki service centres anywhere in India (Nexa or Arena workshops). Simply bring your Baleno to the nearest authorised dealer with your warranty booklet and service records. They will diagnose the issue and, if it’s covered, perform the repair at no charge. Always ensure you have your warranty documents and VIN handy when you go in for service, to help the technician process your claim smoothly.
