{"id":530565,"date":"2026-04-22T16:57:20","date_gmt":"2026-04-22T11:27:20","guid":{"rendered":"https:\/\/www.spinny.com\/blog\/?p=530565"},"modified":"2026-04-22T17:15:49","modified_gmt":"2026-04-22T11:45:49","slug":"hdfc-bank-fastag-kyc-update-online-complete-step-by-step-guide","status":"publish","type":"post","link":"https:\/\/www.spinny.com\/blog\/hdfc-bank-fastag-kyc-update-online-complete-step-by-step-guide\/","title":{"rendered":"HDFC Bank FASTag KYC Update Online: Complete Step-by-Step Guide"},"content":{"rendered":"\n<p>When you register for a FASTag for making toll plaza payments, you are also supposed to complete the KYC process within a few days. Failing to do so might restrict your FASTag usage or lead to blacklisting or deactivation of your FASTag card. As per the RBI norms, each FASTag should be connected to only one user and vehicle. Therefore, completing the KYC process is quite crucial for all the vehicle owners. This prevents their FASTag from getting misused by other vehicle owners. More information on the KYC update for HDFC Bank FASTag is provided in this blog.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-fastag-kyc-and-why-is-it-important\">What is FASTag KYC, and why is it important?<\/h2>\n\n\n<p>FASTag KYC basically means verifying your identity and linking your FASTag with your particular vehicle. KYC verification prevents your FASTag from being suspended or deactivated. It also ensures that your FASTag gets registered on your vehicle number and name. To continue making toll payments without any hassles, you must update the FASTag KYC as soon as possible after acquiring it.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"types-of-fastag-kyc\">Types of FASTag KYC<\/h2>\n\n\n<p>Usually, you can register for a FASTag with a few documents such as Pan Card, Aadhar Card, and your vehicle\u2019s Registration Certificate. However, this minimal KYC allows you to add only a limited account to your FASTag balance. There are also many other restrictions that you might have to face before you complete the full KYC process. The below table shall help you understand the differences between minimal KYC and full KYC:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Basis of Comparison&nbsp;<\/strong><\/td><td><strong>Full KYC&nbsp;<\/strong><\/td><td><strong>Minimum KYC&nbsp;<\/strong><\/td><\/tr><tr><td>Required Documents&nbsp;<\/td><td>Mobile number, RC, Aadhaar Card, voter ID, or any other proof of identity.&nbsp;<\/td><td>Mobile number, Proof of Address such as utility bill, PAN Card, and RC.<\/td><\/tr><tr><td>FASTag Balance Limit&nbsp;<\/td><td>Rs. 1 lakh to Rs. 2 lakh&nbsp;<\/td><td>Rs. 10,000<\/td><\/tr><tr><td>Monthly Load Limit&nbsp;<\/td><td>No upper car or limit<\/td><td>Up to Rs. 10,000<\/td><\/tr><tr><td>Annual Limit<\/td><td>No annual limit<\/td><td>Rs. 1,20,000<\/td><\/tr><tr><td>Usage Type<\/td><td>Daily or frequent use<\/td><td>Occasional use&nbsp;<\/td><\/tr><tr><td>Upgrade Option&nbsp;<\/td><td>No further upgrade is required.&nbsp;<\/td><td>Full KYC&nbsp;<\/td><\/tr><tr><td>Validity&nbsp;<\/td><td>As long as you want to use the FASTag<\/td><td>12 to 24 months&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<h2 class=\"wp-block-heading\" id=\"documents-required-for-hdfc-fastag-kyc\">Documents Required for HDFC FASTag KYC<\/h2>\n\n\n<p>The documents that are required to update to a full HDFC FASTag KYC are described below:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A passport-sized photograph\u00a0<\/li>\n\n\n\n<li>Aadhar Card, Voter ID, Driving Licence, or any other document that serves as your identity proof.\u00a0<\/li>\n\n\n\n<li>Electricity bill, water bill, ration card, or any other document that serves as your address proof.\u00a0<\/li>\n\n\n\n<li>Photographs of your vehicle showing the FASTag along with front and rear number plates.\u00a0<\/li>\n\n\n\n<li>Front and back copies of your vehicle\u2019s RC.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>Once you submit these documents, the bank will validate them and approve or reject your KYC request based on the accuracy and validity of the documents.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-update-hdfc-bank-fastag-kyc-online\">How to Update HDFC Bank FASTag KYC Online?<\/h2>\n\n\n<p>The following methods can help you update the HDFC Bank FASTag KYC online:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Video KYC\u00a0<\/strong><\/li>\n<\/ol>\n\n\n\n<p>The <a href=\"https:\/\/www.spinny.com\/hdfc-fastag-recharge\/?utm_source=HDFCFASTagKYC&amp;utm_medium=BlogLink\">HDFC Bank FASTag<\/a> portal provides the option of video KYC. In this method, you have to submit your registered mobile number and be ready with your Pan Card and Aadhaar Card to complete the video KYC process. It is a faster and far more convenient way of updating the KYC status to full KYC.\u00a0<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Know Your Vehicle (KYV) Portal\u00a0<\/strong><\/li>\n<\/ol>\n\n\n\n<p>HDFC Bank\u2019s KYV portal also enables you to complete the KYC process. You have to upload the front and side images of your vehicle along with the windshield image where the FASTag has been attached from inside.&nbsp;<\/p>\n\n\n\n<p>Along with that, you must also upload the front and back copies of your vehicle\u2019s RC. After submitting these files, their team will verify them and confirm the KYC status via SMS or email.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"hdfc-bank-fastag-kyc-charges-if-any\">HDFC Bank FASTag KYC Charges (if any)<\/h2>\n\n\n<p>No fee is charged for the KYC update as it is completely free of cost. An initial fee of Rs. 100 will be charged during the FASTag card activation process.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-check-hdfc-bank-fastag-kyc-status\">How to Check HDFC Bank FASTag KYC Status?<\/h2>\n\n\n<p>Follow these steps to check the HDFC Bank FASTag KYC status:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step 1: Visit the HDFC Bank FASTag portal or app and login with your credentials.\u00a0<\/li>\n\n\n\n<li>Step 2: Go to the \u2018My Profile\u2019 page and KYC update status there.\u00a0<\/li>\n\n\n\n<li>Step 3: Alternatively, you can open the HDFC Mobile Banking app and tap on the \u2018My Profile\u2019 tab and then select the \u2018KYC\u2019 option to view the KYC update status.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>If the status is showing as pending, it means that the KYC verification is still under process. If the status reflects as rejected it means that there were some issues or inaccuracies with the documents you had submitted. The \u2018approved\u2019 status shows that your KYC update has been successfully completed.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"what-happens-if-fastag-kyc-is-not-updated\">What Happens if FASTag KYC is Not Updated?<\/h2>\n\n\n<p>If you don\u2019t update the HDFC FASTag KYC, your FASTag card may be suspended or deactivated. In this case, you\u2019d either have to complete the KYC or apply for a new FASTag card. Due to non active FASTag, the toll charges will be doubled for the cash payments. Also, for partial or minimal KYC, you\u2019ll have to deal with the wallet balance and recharge restrictions.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"common-issues-while-updating-kyc-amp-fixes\">Common Issues While Updating KYC &amp; Fixes<\/h2>\n\n\n<p>The common issues faced by customers while updating KYC for HDFC Bank FASTag are listed below:&nbsp;<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"internet-issuesnbsp\"><strong>Internet Issues <\/strong><\/h3>\n\n\n<p>Sometimes, slow internet can prevent the images and documents from uploading. In this case, you must ensure that the internet speed is fast enough to upload the documents and images quickly.&nbsp;<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"details-not-matching\"><strong>Details Not Matching<\/strong><\/h3>\n\n\n<p>If any of the details on your documents get mismatched, it leads to the rejection of the KYC request. These details include your name, birthdate, address, and other vital pieces of information that validate your identity or address.&nbsp;<\/p>\n\n\n\n<p>To prevent this from happening, you can cross check the details and if there are any discrepancies, get them updated first before submitting them for KYC verification.&nbsp;<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"invalid-documentsnbsp\"><strong>Invalid Documents <\/strong><\/h3>\n\n\n<p>A document is invalid if it has crossed its expiry date. For instance, if you upload the driving licence that has already crossed its expiry date, the KYC update request will be rejected. To avoid this, always upload the valid documents.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"hdfc-bank-fastag-customer-care-details\">HDFC Bank FASTag Customer Care Details<\/h2>\n\n\n<p>The below table contains all the details related to the HDFC Bank FASTag customer care:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Customer Support Type<\/strong><\/td><td><strong>Details&nbsp;<\/strong><\/td><\/tr><tr><td>Toll Free Number&nbsp;<\/td><td>1800-120-1243<\/td><\/tr><tr><td>Contact Number&nbsp;<\/td><td>022 65431234<\/td><\/tr><tr><td>Email Support&nbsp;<\/td><td>support.fastag@hdfc.bank.in<\/td><\/tr><tr><td>Whatsapp FASTag Support&nbsp;<\/td><td>7070022222<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<h2 class=\"wp-block-heading\" id=\"summarynbsp\">Summary <\/h2>\n\n\n<p>These were some ways of updating the HDFC FASTag KYC. Ensure that you have all the documents in place before initiating the KYC process. Video verification, online KYC, and offline KYC procedures are available. You can select any of these KYC verification methods according to your convenience.&nbsp;<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs-about-hdfc-fastag-kyc\">FAQs about HDFC FASTag KYC<\/h2>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"saswp-faq-block-section\"><ol style=\"list-style-type:none\"><li style=\"list-style-type: none\"><h3 class=\"\">Q. Is it possible to initiate the HDFC Bank FASTag KYC verification request offline?<\/h3><p class=\"saswp-faq-answer-text\">Yes, you may visit your nearest HDFC Bank\u2019s branch with all the necessary documents to complete the KYC verification request offline.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\">Q. Which is the easiest way of completing the HDFC Bank FASTag KYC verification?<\/h3><p class=\"saswp-faq-answer-text\">If you have a stable and high-speed data or WiFi connection, the easiest way to complete the HDFC Bank FASTag KYC would be through video KYC.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\">Q. Where to get more details about the HDFC Bank FASTag KYC update?<\/h3><p class=\"saswp-faq-answer-text\">Visit the HDFC Bank\u2019s FASTag portal or call their customer care to get more details on the HDFC Bank FASTag KYC update.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\">Q. Can I reactivate a suspended HDFC FASTag?<\/h3><p class=\"saswp-faq-answer-text\">If the FASTag has been suspended due to low balance, recharging it will activate it immediately. If the suspension has been carried out due to KYC problems, you must submit the necessary documents and complete the KYC verification to restart the FASTag.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\">Q. Can I use the HDFC FASTag across the national highways in India after the full KYC update?<\/h3><p class=\"saswp-faq-answer-text\">Yes, you may use the HDFC FASTag across the national highways and toll plazas in the country after completing the KYC verification process.<\/p><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>When you register for a FASTag for making toll plaza payments, you are also supposed to complete the KYC process [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":522615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cos_headline_score":0,"cos_seo_score":0,"cos_headline_text":"HDFC Bank FASTag KYC Update Online: Complete Step-by-Step Guide","cos_headline_has_been_analyzed":false,"cos_last_analyzed_headline":[],"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"_mbp_gutenberg_autopost":false,"_pgmb_is_evergreen":false,"_pgmb_ap_template_id":0,"footnotes":""},"categories":[5079],"tags":[4958,6441,8743],"class_list":["post-530565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-car-ownership","tag-fastag","tag-hdfc","tag-kyc"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/posts\/530565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/comments?post=530565"}],"version-history":[{"count":3,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/posts\/530565\/revisions"}],"predecessor-version":[{"id":530569,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/posts\/530565\/revisions\/530569"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/media\/522615"}],"wp:attachment":[{"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/media?parent=530565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/categories?post=530565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spinny.com\/blog\/wp-json\/wp\/v2\/tags?post=530565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}