{"id":522614,"date":"2025-03-28T15:29:16","date_gmt":"2025-03-28T09:59:16","guid":{"rendered":"https:\/\/www.spinny.com\/blog\/?p=522614"},"modified":"2026-09-29T13:07:29","modified_gmt":"2026-09-29T07:37:29","slug":"complete-guide-to-hdfc-fastag-how-to-apply-customer-care-fees-charges","status":"publish","type":"post","link":"https:\/\/www.spinny.com\/blog\/complete-guide-to-hdfc-fastag-how-to-apply-customer-care-fees-charges\/","title":{"rendered":"Complete Guide to HDFC FASTag: How to Apply, Customer Care, Fees &#038; Charges"},"content":{"rendered":"\n<p>India&#8217;s extensive road network and large fleet of vehicles are making manual toll collection inefficient. The National Electronic Toll Collection (NETC) system uses FASTag technology to streamline toll payments, eliminate manual toll collection, and reduce travel time at toll booths.&nbsp;<\/p>\n\n\n\n<p>HDFC Bank is a major FASTag issuer, ensuring smooth integration with retail and corporate banking for easy toll expense management. In addition to being part of India&#8217;s digital economy drive, HDFC FASTag also contributes to fuel conservation, emissions reduction, and toll plaza timings.&nbsp;<\/p>\n\n\n\n<p>This article covers everything you need to know about HDFC FASTag, including how it works, how to use it, and customer support.<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#what-is-hdfc-fas-tag\">What is HDFC FASTag?<\/a><\/li><li><a href=\"#key-features-of-hdfc-fas-tag\">Key Features of HDFC FASTag<\/a><\/li><li><a href=\"#eligibility-criteria-for-hdfc-fas-tag\">Eligibility Criteria for HDFC FASTag<\/a><\/li><li><a href=\"#documents-required-for-hdfc-fas-tag-application\">Documents Required for HDFC FASTag Application<\/a><\/li><li><a href=\"#how-to-apply-for-hdfc-fas-tag\">How to Apply for HDFC FASTag?<\/a><\/li><li><a href=\"#hdfc-fas-tag-fees-charges\">HDFC FASTag Fees &amp; Charges<\/a><\/li><li><a href=\"#how-to-recharge-hdfc-fas-tag\">How to Recharge HDFC FASTag?<\/a><\/li><li><a href=\"#hdfc-fas-tag-login-account-management\">HDFC FASTag Login &amp; Account Management<\/a><\/li><li><a href=\"#hdfc-fas-tag-customer-care-support\">HDFC FASTag Customer Care &amp; Support<\/a><\/li><li><a href=\"#conclusion\">Conclusion<\/a><\/li><li><a href=\"#fa-qs-about-complete-guide-to-hdfc-fas-tag\">FAQs About Complete Guide to HDFC FASTag<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-hdfc-fas-tag\"><strong>What is HDFC FASTag?<\/strong><\/h2>\n\n\n\n<p>HDFC FASTag is based on Radio Frequency Identification (RFID) technology, which facilitates cashless toll collection. The tag is attached to the car&#8217;s windshield with a microchip and antenna. Once the vehicle enters a FASTag lane, the RFID reader identifies the tag and checks its status using the centralised NETC system.<\/p>\n\n\n\n<p>The relevant toll amount gets deducted from the associated HDFC Bank account or the FASTag wallet once verified. That means no manual payments, and vehicles automatically pass through the toll plazas with minimal stopping. Moreover, <a href=\"https:\/\/www.spinny.com\/hdfc-fastag-recharge\/\">HDFC FASTag<\/a> is becoming more commonly used at state toll plazas and key parking lots, enabling a consistent e-payment approach.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"key-features-of-hdfc-fas-tag\"><strong>Key Features of HDFC FASTag<\/strong><\/h2>\n\n\n\n<p>The HDFC FASTag ecosystem is designed with an array of advanced features, all aimed at enhancing user convenience, financial transparency, and seamless travel. The system&#8217;s key features serve both the individual user and the large-scale logistics operator in the transport sector.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Direct bank integration:<\/strong> HDFC Bank SA and current account holders can now directly add their FASTag to their bank account, without any manual wallet <a href=\"https:\/\/www.spinny.com\/fastag-recharge\/\">recharge<\/a>.<\/li>\n\n\n\n<li><strong>Auto-recharge:<\/strong> When the user&#8217;s wallet balance drops below a certain limit, they might be offered an option to enable automatic recharge using a linked credit card, debit card, or bank account.<\/li>\n\n\n\n<li><strong>Nationwide acceptance:<\/strong> HDFC FASTag is active at 750+ NHAI toll plazas in India.<\/li>\n\n\n\n<li><strong>Instant alerts:<\/strong> SMS and email notifications provide information about transactions, your balance, and low-balance alerts after toll takings.<\/li>\n\n\n\n<li><strong>Five-year validity:<\/strong> The FASTag is valid for 5 years and can be renewed for another 5-year period after it expires.<\/li>\n\n\n\n<li><strong>Online account management:<\/strong> Users can easily manage their FASTag account and transactions online.<\/li>\n\n\n\n<li><strong>24\/7 customer support:<\/strong> Special support is offered for complaints, transaction issues and lost\/blocked tags.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"eligibility-criteria-for-hdfc-fas-tag\"><strong>Eligibility Criteria for HDFC FASTag<\/strong><\/h2>\n\n\n\n<p>The essence of the HDFC FASTag program is its inclusivity, designed to fit the needs of every four-wheel drive vehicle on Indian roads. The eligibility criteria are deliberately simple to maximise compliance and accessibility and to ensure that all four-wheelers are using electronic tolling before facing the double-fee penalty.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Also Read: <\/strong><a href=\"https:\/\/www.spinny.com\/blog\/icici-fastag-statement-how-to-download-check-balance-transactions\/\">ICICI FASTag Statement: How to Download, Check Balance &amp; Transactions?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"who-can-apply-for-hdfc-fas-tag\"><strong>Who Can Apply for HDFC FASTag?<\/strong><\/h3>\n\n\n\n<p>Eligible applicants span multiple categories of vehicle ownership and operation.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual applicants represent the largest group, including private citizens owning cars, jeeps or vans to use for personal transportation, and single-vehicle owners of commercial vehicles for local transport.&nbsp;<\/li>\n\n\n\n<li>Another key segment is comprised of corporate entities and fleet owners. This comprises medium to large enterprises, supply chain enterprises and logistics enterprises that need to have their administrative control over multiple commercial vehicles centralised.&nbsp;<\/li>\n\n\n\n<li>The HDFC FASTag system is also used by transport agencies like intercity buses and heavy freight logistics companies to optimise their massive toll payments across the country.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"documents-required-for-hdfc-fas-tag-application\"><strong>Documents Required for HDFC FASTag Application<\/strong><\/h2>\n\n\n\n<p>The process for getting an HDFC FASTag is slightly different depending on the legal categorisation of the applicant. HDFC Bank will ask for certain identity documents and vehicle proof for anti-money laundering (AML) and Know Your Customer (KYC) concerns.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Applicant Category<\/strong><\/td><td><strong>Mandatory Documentation Required<\/strong><\/td><\/tr><tr><td><strong>Individuals<\/strong><\/td><td>Vehicle Registration Certificate (RC); PAN Card (required); Address Proof (Aadhaar, Driving Licence, Voter ID, Passport- front and back); Passport-size photograph.<\/td><\/tr><tr><td><strong>Corporate Entities<\/strong><\/td><td>Vehicle Registration Certificate (RC); Proof of formation of the company or partnership (Certificate of Incorporation, Partnership Deed, etc); PAN Card of the proprietor\/company; Photo ID of the person signing; List of directors\/partners with residential addresses.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Applicants who don&#8217;t have any physical RC can use the government&#8217;s VAHAN portal to download the RC particulars to submit into the portal, which is supported by the HDFC onboarding system.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-apply-for-hdfc-fas-tag\"><strong>How to Apply for HDFC FASTag?<\/strong><\/h2>\n\n\n\n<p>To cater to customer preferences, HDFC Bank has adopted various methods of vehicle registration, providing users the option to get a FASTag either through a fully digital approach or an offline process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"method-1-online-application-via-hdfc-bank-portal\"><strong>Method 1: Online Application via HDFC Bank Portal<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Visit the official portal:<\/strong> Visit the HDFC FASTag application website and click on the Individual or Corporate option, depending on the type of customer.<\/li>\n\n\n\n<li><strong>Fill in the application form:<\/strong> Fill in personal information, vehicle information, registration and preferred banking information.<\/li>\n\n\n\n<li><strong>Upload documents:<\/strong> Attach self-attested vehicle RC, KYC, and a recent photo.<\/li>\n\n\n\n<li><strong>Make the payment:<\/strong> Use net banking, UPI, or a payment card to pay the tag issuance fee, refundable security deposit and minimum tag activation balance.<\/li>\n\n\n\n<li><strong>Receive the FASTag:<\/strong> The approved RFID tag is sent to your registered address.<\/li>\n\n\n\n<li><strong>Track delivery:<\/strong> Check the tracking link using the application number \/ mobile number to check the courier status.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"method-2-offline-application-at-hdfc-bank-branches\"><strong>Method 2: Offline Application at HDFC Bank Branches<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Visit a branch or POS kiosk:<\/strong> Go to the nearest HDFC Bank branch or designated FASTag Point of Sale (POS) kiosk at select toll plazas.<\/li>\n\n\n\n<li><strong>Submit documents:<\/strong> Bring your RC, KYC documents and a photo of yourself that&#8217;s the size of a passport.<\/li>\n\n\n\n<li><strong>Complete payment:<\/strong> Pay the applicable issuance charges and initial balance at the counter.<\/li>\n\n\n\n<li><strong>Get the FASTag:<\/strong> Once documents are verified, avail of the activated HDFC FASTag.<\/li>\n\n\n\n<li><strong>Start using it:<\/strong> Display the tag on your car&#8217;s windshield and apply it for interstate travel with no required waiting period.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>Also Read: <\/strong><a href=\"https:\/\/www.spinny.com\/blog\/paytm-fastag-statement-how-to-download-check-balance-transactions\/\">Paytm FASTag Statement: How to Download, Check Balance &amp; Transactions?<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hdfc-fas-tag-fees-charges\"><strong>HDFC FASTag Fees &amp; Charges<\/strong><\/h2>\n\n\n\n<p>The price of HDFC FASTag varies depending on the physical dimensions and the number of axles in the vehicle. There are three upfront costs: a tag issuance fee (non-refundable), a security deposit (which is refundable), and a minimum amount needed for opening the wallet (which is also refundable).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hdfc-fas-tag-charges-as-per-vehicle-category\"><strong>HDFC FASTag Charges (as per Vehicle Category)<\/strong><\/h3>\n\n\n\n<p>The security deposit and minimum balance scale proportionally with the vehicle&#8217;s capacity to cause infrastructure wear and its corresponding toll rates.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Vehicle Type<\/strong><\/td><td><strong>Tag Issuance Fee<\/strong><\/td><td><strong>Security Deposit<\/strong><\/td><td><strong>Minimum Balance<\/strong><\/td><\/tr><tr><td>Car \/ Jeep \/ Van<\/td><td>\u20b9100<\/td><td>\u20b9200<\/td><td>Nil<\/td><\/tr><tr><td>Light Commercial Vehicle (LCV)<\/td><td>\u20b9100<\/td><td>\u20b9300<\/td><td>\u20b9200<\/td><\/tr><tr><td>Bus 3-axle<\/td><td>\u20b9100<\/td><td>\u20b9400<\/td><td>\u20b9500<\/td><\/tr><tr><td>Truck 3-axle&nbsp;<\/td><td>\u20b9100<\/td><td>\u20b9500<\/td><td>\u20b9500<\/td><\/tr><tr><td>Truck \/ Bus (2 Axle)<\/td><td>\u20b9100<\/td><td>\u20b9400<\/td><td>\u20b9500<\/td><\/tr><tr><td>Heavy Commercial Vehicle (3+ Axle)<\/td><td>\u20b9100<\/td><td>\u20b9500<\/td><td>\u20b9500<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Note: All the above charges will be subject to Goods and Services Tax (GST). The security deposit will be fully refunded at the official termination of the FASTag account if there is no outstanding toll due.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"other-important-charges\"><strong>Other Important Charges<\/strong><\/h3>\n\n\n\n<p>A \u20b9100 Tag Replacement Fee applies if the tag is lost, damaged, or stolen. The payment methods for recharge fees are as follows:&nbsp;<\/p>\n\n\n\n<p>Debit Card transactions usually do not involve any fee; credit card recharges may have 0.90%+ taxes per transaction; NetBanking top-ups may involve \u20b91.7 + taxes per transaction. A tag not up to standard can be temporarily blacklisted, which can mean you are charged a double toll until you get the money balance up.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-recharge-hdfc-fas-tag\"><strong>How to Recharge HDFC FASTag?<\/strong><\/h2>\n\n\n\n<p>Seamless highway travel requires sufficient liquidity in your FASTag wallet. For this, HDFC Bank will connect its FASTag platform with various advanced digital payment systems that enable top-ups to be made remotely, anytime.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ways-to-recharge-hdfc-fas-tag-online\"><strong>Ways to Recharge HDFC FASTag Online<\/strong><\/h3>\n\n\n\n<p>The ecosystem supports an array of diverse digital channels to accommodate varying user preferences:<\/p>\n\n\n\n<p><strong>1. Through the HDFC FASTag Portal<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Log in:<\/strong> Verify your credentials on the HDFC FASTag website.<\/li>\n\n\n\n<li><strong>Select Quick Recharge:<\/strong> Click on \u2018Quick Recharge\u2019 and fill in your car details and recharge value.<\/li>\n\n\n\n<li><strong>Choose a payment method:<\/strong> Pay with NetBanking, UPI, Credit card and Debit card.<\/li>\n\n\n\n<li><strong>Get instant credit:<\/strong> Once the payment is confirmed, the recharge amount is credited to the FASTag wallet.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Using HDFC NetBanking or PayZapp<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Through HDFC NetBanking:<\/strong> Tap on Bill Pay &amp; Recharge, choose Biller as FASTag and confirm the payment.<\/li>\n\n\n\n<li><strong>Through HDFC MobileBanking:<\/strong> Tap on Access Bill Pay &amp; Recharge, select FASTag and finish the debit transaction.<\/li>\n\n\n\n<li><strong>Through PayZapp:<\/strong> Choose HDFC Bank FASTag, enter the Vehicle Registration Number (VRN) or Wallet ID and recharge successfully.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Recharge via UPI Applications<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Choose a UPI app:<\/strong> Open Google Pay or any other supported UPI app like PhonePe or Paytm.<\/li>\n\n\n\n<li><strong>Enter the FASTag VPA:<\/strong> Use netc.(VehicleRegistrationNumber) with the hdfcbank handle.<\/li>\n\n\n\n<li><strong>Enter the amount:<\/strong> Enter the amount you want to recharge.<\/li>\n\n\n\n<li><strong>Complete the payment:<\/strong> Authorise the UPI transaction to add funds to the linked HDFC FASTag wallet.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>4. WhatsApp Banking and QR Code Integration<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WhatsApp recharge:<\/strong> Save 70 700 222 22, send \u201cFASTag\u201d, choose the recharge option and pay using UPI PIN.<\/li>\n\n\n\n<li><strong>QR code recharge:<\/strong> Use the UPI application to recharge by scanning the QR code on new editions of the HDFC FASTags.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hdfc-fas-tag-login-account-management\"><strong>HDFC FASTag Login &amp; Account Management<\/strong><\/h2>\n\n\n\n<p>Having advanced account administration is vital for keeping track of toll spending, addressing unusual billing challenges, and ensuring regulatory adherence. The HDFC FASTag Customer Portal serves as the hub for such administrative tasks.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-access-the-hdfc-fas-tag-account\"><strong>How to Access the HDFC FASTag Account?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Open the portal:<\/strong> Go to the official login page of the HDFC Bank FASTag.<\/li>\n\n\n\n<li><strong>Log in securely:<\/strong> Enter your Registered Mobile Number and password, or verify with OTP.<\/li>\n\n\n\n<li><strong>Check your balance:<\/strong> Check current Wallet balance of FASTag.<\/li>\n\n\n\n<li><strong>View transactions:<\/strong> View your toll deduction history and the history of your recharge.<\/li>\n\n\n\n<li><strong>Manage your account:<\/strong> Update and configure the appropriate account settings.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"key-account-management-features\"><strong>Key Account Management Features<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check balance:<\/strong> View the available FASTag balance instantly.<\/li>\n\n\n\n<li><strong>Track transactions:<\/strong> Access recharge &amp; toll statement history, including downloadable statements.<\/li>\n\n\n\n<li><strong>Raise disputes:<\/strong> Dispute incorrect or duplicated tolls within 15 days with a \u201cTransaction Dispute\u201d request.<\/li>\n\n\n\n<li><strong>Submit evidence:<\/strong> Submit all necessary RCs, vehicle images and cash receipts (where applicable).<\/li>\n\n\n\n<li><strong>Suspend the tag:<\/strong> Temporarily cancel the FASTag when the vehicle is on extended maintenance.<\/li>\n\n\n\n<li><strong>Close the tag:<\/strong> Close wallets and\/or vehicle tags following vehicle sale and\/or theft and begin eligible refunds.<\/li>\n\n\n\n<li><strong>Update registration:<\/strong> Replace a chassis number with the permanent registration number using \u201cUpdate Vehicle Reg No.\u201d<\/li>\n\n\n\n<li><strong>Manage multiple tags:<\/strong> If corporate users have multiple vehicle tags, they can monitor and recharge them all from a single dashboard.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hdfc-fas-tag-customer-care-support\"><strong>HDFC FASTag Customer Care &amp; Support<\/strong><\/h2>\n\n\n\n<p>HDFC Bank has an extensive support framework that covers all kinds of customer concerns, ranging from minor technical issues to handling complex matters, including transit delays and financial discrepancies.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Support Channel<\/strong><\/td><td><strong>Contact Details<\/strong><\/td><td><strong>Purpose<\/strong><\/td><\/tr><tr><td><strong>24&#215;7 Toll-Free Helpline<\/strong><\/td><td>1800 120 1243<\/td><td><br>General queries, lost\/stolen tag blocking, request for replacement and immediate complaint.<\/td><\/tr><tr><td><strong>Missed Call Service<\/strong><\/td><td>720 805 3999<\/td><td>Retrieve the current FASTag wallet balance and operational status in real-time via SMS.<br><\/td><\/tr><tr><td><strong>Email Support<\/strong><\/td><td>You can reach out to HDFC email support<\/td><td>KYC document submission, elaborate transaction disputes, and detailed grievance redressal.<\/td><\/tr><tr><td><strong>NHAI National Helpline<\/strong><\/td><td>1033<\/td><td>Escalations on failure of infrastructure or denial of an active FASTag at toll plazas.<\/td><\/tr><tr><td><strong>Emergency Roadside Assistance<\/strong><\/td><td>022 &#8211; 67872087<\/td><td>Assistance when vehicles break down or for roadside emergencies.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Users can use the SMS service FASTAG BAL &lt;VehicleNumber&gt; to 567676, or the missed call service, to see the toll amount on the user&#8217;s mobile phone even while the vehicle is off the road and without any Internet connection, so that the driver always knows the status of his toll funds.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>HDFC FASTag is a critical component in modernising India&#8217;s toll system, merging the realms of RFID technology, digital transactions, and customer support to create a seamless tolling experience.<\/p>\n\n\n\n<p>Auto-recharge, transaction statement verification, and KYC compliance can contribute to smooth toll collections. With the expansion of digital tolling, a well-managed FASTag will always help passengers to travel conveniently and efficiently.<\/p>\n\n\n\n<p><strong>Related Reads:<\/strong><br><a href=\"https:\/\/www.spinny.com\/blog\/best-fastag-in-india\/\">Best FASTag in India: Which One Should You Choose?<\/a><br><a href=\"https:\/\/www.spinny.com\/blog\/how-to-check-fastag-balance\/\">How to Check FASTag Balance Online: Check &amp; Recharge FASTag on Spinny<\/a><br><a href=\"https:\/\/www.spinny.com\/blog\/how-to-check-fastag-balance\/\">Complete Guide to FASTag Application Process in India<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fa-qs-about-complete-guide-to-hdfc-fas-tag\"><strong>FAQs About Complete Guide to HDFC FASTag<\/strong><\/h2>\n\n\n<div class=\"saswp-faq-block-section\"><ol style=\"list-style-type:none\"><li style=\"list-style-type: none\"><h3 class=\"\"><strong>1. Is it permissible to utilise a single HDFC FASTag for multiple vehicles?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">No. The NETC program&#8217;s architecture permanently links a unique RFID tag to the registration and class details of a single vehicle. Transferring or using the same tag on more than one vehicle is not allowed and will cause the machine to reject the tag at toll booths and possibly be blacklisted.\u00a0\u00a0\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\"><strong>2. What is the standard validity period of an HDFC FASTag?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">The validity of an HDFC FASTag is built into the system and is valid for 5 years from issuance. On reaching this term, the tag becomes automatically reactivated in the banking system for another five-year period, and it is formally notified to the user.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\"><strong>3. How can individuals recharge their FASTag using the WhatsApp application?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">Users have to save the given WhatsApp number 70700 22222 in their cell phone. Users can simply send the word \u201cFASTag\u201d to this contact on WhatsApp, click on \u201cRecharge,\u201d enter the amount and confirm the transaction using their standard UPI PIN.\u00a0\u00a0\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\"><strong>4. What is the precise procedure and timeframe for disputing an incorrect toll deduction?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">In the case of a transaction dispute, log in to the HDFC FASTag portal, fill in the \u201cTransaction Dispute\u201d under \u201cService Request\u201d, and submit the form with RC copy, Vehicle images and Cash receipt (if any) within 15 days.\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\"><strong>5. Does the HDFC FASTag program offer any provisions for emergency roadside assistance?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">Yes. In case of a breakdown or other emergency while driving on the highways, a user can obtain roadside assistance by calling the 24&#215;7 dedicated helpline number at 022-67872087 as a secondary benefit of the FASTag program.\u00a0\u00a0\u00a0<\/p><li style=\"list-style-type: none\"><h3 class=\"\"><strong>6. How can a user update their vehicle registration number if the tag was initially issued using a chassis number?<\/strong><\/h3><p class=\"saswp-faq-answer-text\">If the user has a chassis-based tag, they can click on \u201cUpdate Vehicle Reg No.\u201d and specify the chassis number and upload the RC to update the VRN.<\/p><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how to apply for HDFC FASTag, check fees and charges, recharge your tag, manage your account, and contact HDFC FASTag customer care.<\/p>\n","protected":false},"author":38,"featured_media":522615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cos_headline_score":0,"cos_seo_score":0,"cos_headline_text":"Complete Guide to HDFC FASTag: How to Apply, Customer Care, Fees &#038; 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