In July 2025, MG Motor India introduced the new Cyberster all-electric roadster and offered it with a full warranty package to give buyers confidence. The Cyberster provides a 1-year warranty for the high-voltage (HV) battery pack to the first owner.
Owners can therefore operate the Cyberster with the knowledge that significant faults will be corrected at no cost. MG offers an extended vehicle warranty and a “Peace of Mind” maintenance package, which covers wear-and-tear components for 5 years or 75,000 km.
This article breaks down exactly what the Cyberster warranty covers, what it excludes, and how to claim it if you need one. Keep reading to know more.
Table of Contents
Overview of MG Cyberster EV Warranty in India
MG Motor offers a warranty for the Cyberster that covers any manufacturing defects. For private buyers, the coverage is simple: 3 years and unlimited kilometres, which means the warranty lasts 36 months or any number of miles and kilometres, with potentially no limit on miles.
This 3-year term is further accompanied by a free 24/7 roadside assistance, which covers breakdown maintenance or towing requirements. Moreover, MG provides a free vehicle check at 2 months or 2,000 km to identify early problems and document them. For a sports car, these coverages provides Cyberster owners with a good level of coverage in the early years of ownership.
MG Cyberster EV Warranty Coverage Details
The standard warranty provided by MG, called New Vehicle Warranty, simply states that the company will repair or replace any Cyberster part that was defective during the warranty period due to a manufacturing or material flaw.
In practice, this means that almost all parts on the Cyberster are warranted, provided they fall within the warranty period. In that context, some of the primary coverage points are:
- Electric Drive (Traction Motors & Drivetrain)
- High-Voltage (HV) Battery Pack
- 12-Volt Auxiliary Battery
- Infotainment & Telematics System
- On-Board AC Charger
- Electrical Systems
- Suspension & Steering
- Air Conditioning System
- Body, Chassis & Paint
- Factory-Fitted Safety Systems
Components Covered under MG Cyberster Warranty
Under the MG EV warranty, all component failures from manufacturing defects are eligible for free repair or replacement during the coverage period. Below is a summary of covered items and their warranty terms:
- Complete Vehicle (Excluding Wear Parts): 3 years or unlimited kilometres, whichever occurs first. This is the umbrella coverage for most components.
- Traction Motors & Gearbox: 8 years or 160,000 km (personal use). MG will fix or replace any defect in a motor or drive unit under this term.
- High-Voltage Battery Pack: Lifetime (first owner). If the vehicle is sold, battery coverage continues for 8 years/160,000 km from the original delivery date.
- 12V Auxiliary Battery: 1 year from delivery.
- Infotainment/Audio System (Touchscreen & T-Box): 3 years from delivery.
- AC Charging Equipment: 1 year from delivery.
- Factory Electrical Components: Covered for defects under the 3-year warranty.
- Suspension & Steering Parts: Covered for defects (3 years) – e.g., shock absorbers, control arms, steering rack.
- Air Conditioning System: Covered for defects (3 years).
- Body, Paint, and Chassis: Covered for defects (3 years) – structural panels, welds, etc.
- Safety Systems: Covered for defects (3 years) – factory brakes (master cylinder, ABS module, etc.), airbags, and other safety hardware (excluding consumables like pads).
Components Not Covered under MG Cyberster Warranty
Certain items are explicitly excluded from MG’s warranty because they either wear out with use or can be damaged by external factors. Key exclusions include:
- Periodic Maintenance Items: Consumables replaced during scheduled service are not covered. This includes engine/transmission oil, air and oil filters, coolant, brake fluid, and other service fluids.
- Wear-and-Tear Parts: Components that naturally wear out are excluded. Examples are brake pads, brake discs/shoes/drums, clutch parts (where applicable), suspension bushings, and shock absorbers (beyond manufacturing defects).
- Rubber and Consumable Items: Belts, hoses, rubber seals/gaskets, wiper blades, cabin filters, spark plugs, bulbs, fuses, and similar items have limited life and are not warrantied.
- Tyres: Unlike some vehicles that offer a limited tyre defect warranty, MG’s terms for the Cyberster treat tyres as wear items with no warranty. Any punctures, cuts, or tyre wear is the owner’s responsibility.
- HV Battery (After the First-owner Period): The lifetime battery warranty applies only to the first owner. If you change ownership, battery problems are covered only up to 8 years/160,000 km. Beyond that, or if the first owner requirement is not met, battery issues are excluded.
- Infotainment (After 3 Years): The infotainment system is covered for 3 years; the standard warranty does not cover any failures after that.
- On-Board Charger (After 1 Year): The AC charger is covered for only 1 year, so faults after this are excluded.
- External Damage: Any damage caused by accidents, collisions, hail, floods, fire, vandalism, or other external forces is excluded. For example, a cracked body panel from a rock chip or a wrecked bumper is not covered.
- Neglect or Misuse: Failures caused by improper use (e.g., aggressive driving, racing, overloading, or using the car beyond its design limits) are not covered. In MG’s terms, damage from “failure to follow the manufacturer’s recommendations” or lack of maintenance will void the warranty.
- Unauthorised Modifications: Fitting aftermarket or non-approved accessories voids warranty coverage for any affected parts. For instance, if a failure is traced to a non-stock performance chip or an added electrical gadget, that repair won’t be covered.
- Environmental Wear: Issues from prolonged ecological exposure – such as rust from water/road salt, damage from acid rain or bird droppings, or normal fading of paint and upholstery – are not covered.
- Commercial/Other Use: The Cyberster warranty is primarily for private ownership. MG’s documents note that demo or commercial vehicles may not get all benefits (e.g., a lifetime battery isn’t for fleet/demo cars).
After 5 years or 1.5 lakh km, coverage ends regardless (mirroring MG’s limit for commercial vehicles).
The Cyberster’s warranty is generous about covering manufacturing faults, but like any car warranty, it does not cover wear items, accident damage, abuse, or modifications. Owners must drive responsibly and keep up with maintenance; otherwise, claims can be denied.
MG Cyberster Extended Warranty Plans
Beyond the standard warranty, MG offers extended protection plans through its MG Shield program, allowing owners to extend coverage and maintenance beyond 3 years. Key offerings include:
- Extended Vehicle Warranty: Owners can purchase an extended warranty that extends the 3-year warranty up to 5 years or 1.5 lakh km, whichever comes first. This means a fully covered Cyberster up to year 5 instead of 3.
- Extended Roadside Assistance: The free 24×7 roadside assistance that comes standard for 3 years can be extended through the 4th and 5th years if the owner chooses to do so.
- Peace of Mind Maintenance Plan: This is a combined maintenance and wear-parts plan that covers preventive maintenance and replacement of certain wear items for up to 5 years or 75,000 km.
For example, under this plan, MG would cover scheduled service costs and replace items such as brake pads, clutch cables, and other consumables (subject to plan terms).
- Classic/Premium/Elite Plans: On other MG models, MG offers tiered Shield Protect plans (Classic, Premium, Elite) with varying levels of coverage. While specific names for Cyberster plans aren’t announced yet, similar tiering will likely be offered.
- Enrollment Window: MG typically requires these plans to be purchased within the first year or a specific mileage after buying the car. Cyberster owners should check current MG guidelines, but a one-year window is standard.
The goal is to give Cyberster owners flexibility: they can buy more coverage upfront (often at a fixed price) and avoid surprises on maintenance bills later.
Interested buyers should ask an MG dealer for the latest MG Shield Protect plan brochure for Cyberster to see pricing and exact coverage details.
MG Cyberster Warranty Claim Process
If a covered component fails and you believe it should be repaired under warranty, here’s the usual process to get it resolved:
Step 1: Verify Your Warranty Coverage
Before anything else, confirm that your Cyberster is within the warranty period and that the issue is covered. Check your purchase date, odometer reading, and MG’s warranty booklet. Make sure the failure falls under a defect (not wear or accident).
Step 2: Document the Issue
When a problem arises, record all details. Record when and how the issue occurred (e.g., “squeaky noise when accelerating”), and under what conditions. Take photos or videos of visible problems (dents, leaks, warning lights, fluid drips, etc.)
Keep track of any symptoms over time. This documentation will help the service advisor quickly diagnose the issue.
Step 3: Contact MG or Dealer
Reach out to the MG dealership or MG customer care. Provide your VIN, a brief description of the problem, and any error messages or dashboard warnings. Tell them you believe it’s a warranty issue.
They will advise which service center can handle the claim. It’s best to carry your warranty booklet, service history, insurance papers, and owner’s ID to the appointment.
Step 4: Get an Inspection at an Authorised Service Center
Take your Cyberster to an authorized MG workshop, explain the issue, and provide documentation. The technician will inspect the car to confirm the cause. Warranty covers manufacturing defects with free repair or replacement, but not wear, misuse, or external damage.
Step 5: Follow Up Until Resolution
After inspection, the service center sends its report to MG Motor India for approval. Keep your adviser’s contact and ask for a decision timeline. If approved, repairs are free; if denied, request a written explanation and appeal with service records. Document everything, as MG’s warranty decisions are final.
In all steps, clear communication and records help. Always use genuine MG parts and service, because any unauthorised repair could void the warranty. By following these steps carefully, most legitimate warranty issues can be resolved quickly by MG’s service network.
Summary
The MG Cyberster’s warranty ensures worry-free EV ownership with 3 years of unlimited-km coverage. Electric components get extended protection: dual motors for 8 years and a lifetime HV battery guarantee for the first owner.
Buyers also receive a free inspection at 2 months or 2,000 km. As long as recommended maintenance is followed, genuine defects are repaired at no charge, making Cyberster ownership low-stress and focused on enjoying the drive.
FAQs about MG Cyberster Warranty
Q. For how many years is the MG Cyberster warranty valid in India?
The MG Cyberster comes with a 3-year unlimited kilometre warranty for private owners. This includes parts and labor for covered defects. Additionally, MG provides lifetime coverage on the high-voltage battery for the first owner (with 8-year/1.6 lakh km coverage for later owners), and 3 years of complimentary roadside assistance.
Q. Does the MG Cyberster warranty cover wear-and-tear components?
No. Wear-and-tear items such as brake pads, tyres, clutch parts, filters, bulbs, wiper blades, etc., are explicitly excluded. These parts have limited life by design. MG expects owners to replace them as needed. Only defects in materials or workmanship are covered.
Q. Can I buy MG Shield Protect plans for my Cyberster after I purchase it?
Yes, MG allows Cyberster owners to purchase extended warranty or maintenance plans after buying the car. MG’s policy is that extended plans can be enrolled within the first year of ownership. Check with your MG dealer for the current enrollment window and options.
Q. Will missing a scheduled service impact my MG Cyberster warranty claim?
Yes. MG’s warranty terms require you to follow the recommended service schedule. Failure to maintain the car properly can void the warranty for related parts. For instance, if you skip primary services and a preventable issue arises, MG may deny the claim. Always keep service receipts and logbooks up to date to ensure claims go smoothly.
Q. What if my MG Cyberster warranty claim is denied?
If a claim is denied, first ask the service center for a detailed inspection report. Compare it with your maintenance records and the owner’s manual. You can then formally appeal to MG Motor India by submitting all evidence. Make a written case why the fault is a manufacturing defect. Note that MG’s official stance is that its decision is final, but documented appeals often lead to re-evaluation.
