Owning a Kia is all about investing in a global brand famous for its modern design, advanced technology, and strong commitment to customer satisfaction. By offering one of the most reliable warranty programmes on the market, Kia enables owners to protect themselves from unexpected repair expenses while maintaining the vehicle’s performance at a desired level for an extended period.
Every new Kia vehicle comes with an extensive standard warranty package, which provides coverage for 3 years, regardless of mileage. Apart from this, the brand offers various protection plans and extended coverage options, giving purchasers the freedom to choose a warranty plan suitable for their ownership needs.
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Overview of Kia Car Warranty in India
Kia India has introduced a programme that not only ensures long-term performance but also provides comprehensive protection to car owners. This is supported by the fact that each new Kia vehicle comes with an industry-leading warranty package of 3 years (for unlimited kilometres), covering the brand’s production with the highest measure of confidence.
This package extends to all essential mechanical and electrical parts, e.g., engine, transmission, drivetrain, and major electronic systems. The warranty safeguards customers against unexpected repair costs related to manufacturing defects; however, it does not extend to items that are subject to regular wear and tear or periodic replacement.
Moreover, buyers will be able to obtain authorised repairs and replacements through Kia’s extensive service network throughout India during the warranty period. This system aims to deliver the required support on time for owners to have a worry-free experience.
Kia Car Warranty Coverage Details
Kia offers an excellent warranty plan, one of the most complete in the industry, that secures the customer’s long-term peace of mind and ensures a trouble-free ownership experience. Every Kia car sold in India comes with a warranty agreement extending 3 years (for unlimited kilometres).
It includes coverage for all major components, namely the powertrain, mechanical system, electrical parts, and anti-perforation. The exceptions mainly comprise consumables and routine service items, whereas all the other allowable repairs are performed by skilled Kia technicians strictly following Kia’s rigorous service standards.
Check out the details of Kia’s 3-year (for unlimited kilometres) across its various models:
| Model | Warranty period |
| Kia Seltos / The New Seltos | 3 Years / Unlimited Kms |
| Kia Sonet / The New Sonet | 3 Years / Unlimited Kms |
| Kia Carens / Kia Carens Clavis | 3 Years / Unlimited Kms |
| Kia CARNIVAL | 3 Years / Unlimited Kms |
| Kia EV6 | 3 Years / Unlimited Kms |
| Kia Syros | 3 Years / Unlimited Kms |
In case you use Kia’s vehicles for commercial use, the warranty extends up to 36 months/100,000 kilometres from the delivery date. Whether for personal or commercial use, Kia warranty coverage is transferable to subsequent owners. However, this is only allowed for owners residing in India.
Additional support includes 24/7 roadside assistance, towing in case of a breakdown, and on-the-spot help for issues that cannot be resolved immediately. In case the repair of a warranty issue takes longer, and the vehicle cannot be fixed at the location, Kia offers free towing to the nearest authorised service facility.
Kia’s coverage also includes trip interruption benefits for breakdowns occurring far from home, offering reimbursement for necessary expenses if repairs take more than 24 hours.
Furthermore, Kia offers an industry-leading 10-year/100,000-mile warranty programme for select markets, a testament to the brand’s belief in the longevity and dependability of its products. However, that is currently not available in India.
Components Covered Under the Kia Car Warranty
Kia car warranty in India includes the following:
- Basic Warranty: Covers repairs to most vehicle components caused by defects in materials or workmanship for 3 years (unlimited kilometres).
- Battery Coverage: The original equipment battery is fully covered for 1 year / unlimited kms (from the date of new vehicle delivery).
- Audio & Video System Coverage: Kia offers a warranty of 2 years / 50,000 km (whichever is earlier) for factory-installed audio; audio, video (AV); and audio, video, navigation & telematics (AVNT) components.
Components Not Covered Under the Kia Car Warranty
Like all manufacturer warranties, Kia’s warranty includes specific exclusions. These items are not covered under the warranty and are clearly outlined to maintain transparency and proper vehicle maintenance standards.
The Kia warranty does not cover the following:
Normal Maintenance Services
The services, which are a part of a vehicle’s regular care, are excluded from the list of the Kia warranty-covered services, such as:
- Cleaning and polishing
- Minor adjustments and engine tuning
- Oil and fluid changes
- Filter replacements
- Fastener tightening
- Wheel balancing, alignment, and tyre rotation
Normal Wear and Tear Items
Parts that naturally wear out over time are not covered, including:
- Spark plugs
- Belts
- Brake pads and linings
- Clutch disc/facing
- Filters
- Wiper blades
- Bulbs and fuses
Damage or failure caused by the following circumstances is also not covered:
- Improper or irregular maintenance
- Misuse, abuse, accident, theft, flooding, or fire
- Use of incorrect or insufficient fuel, fluids, or lubricants
- Use of non-Kia Genuine Parts
- Installation of unauthorised devices or accessories
- Modifications, tampering, alterations, or improper repairs
- Using parts in applications they were not designed or approved for
Cosmetic or Minor Imperfections
Problems that do not affect the quality and the functioning of a vehicle, for example:
- Slight noises or vibrations
- Minor characteristics inherent to the vehicle
Environmental or External Factors
Damage caused by:
- Industrial fallout, acid rain, hail, windstorms, or other Acts of God
- Paint scratches, dents, or similar body damage
- Sand, gravel, dust, or road debris causing chips to the paint or glass
Other Exclusions
- Incidental or consequential damages (loss of time, inconvenience, loss of use, commercial loss)
- Items like Audio, Video Navigation & Telematics System, Batteries, Tyres & Tubes, and Audio Systems, that are directly covered by respective manufacturers.
Moreover, Kia states that no dealer or representative is authorised to extend or alter the warranty in any way. In addition, KIN retains the right to make changes or improvements in the vehicle design at any time without the obligation to update the previously sold units.
Kia Extended Warranty Plans
Kia enables car owners to extend the standard warranty on their vehicles, ranging from 4 to 7 years, at any time up to 34 months (58 for some models) after the vehicle delivery date. In case of mechanical and electrical breakdowns resulting from production or material defects, the extended warranty promises that, in addition to the replacement of the original Kia parts, there will be no extra charge for labour or the covered components.
However, it excludes routine maintenance services, such as polishing, tuning, oil and filter changes, and wheel alignments, as well as replacement of wear-and-tear parts like brake pads, spark plugs, filters, wiper blades, belts, and rubber components.
It also does not cover A/C refrigerant leakage, damage from misuse, negligence, accidents, floods, or unauthorised modifications, along with AV/AVNT units and batteries. To be eligible for the extended coverage between 25–34 months, the vehicle must have complete PMS records, no major accidental or flood damage, no unauthorised modifications, and must not exceed 120,000 km.
Kia Car Warranty Claim Process
Filing a claim against the warranty of Kia cars is an easy process if you know exactly what to pursue. Here is a step-by-step guide to help you through this process:
- Step 1: Check Out Your Warranty Paperwork
Both standard and extended warranties have specific terms and conditions that apply, so start by reading your coverage carefully. Knowing what is covered is the primary way to prevent problems when requesting a claim. Check for:
- The parts to be replaced and systems to be repaired are covered by your car warranty
- Warranty period (time and mileage)
- Situations in which the warranty will not be valid
- Service locations or providers that you can cooperate with
Sometimes, it might be difficult to track warranties, especially in cases where you have bought multiple cars that have different warranties or protection plans. If you have your information organised, it will be much easier for you to raise a claim.
- Step 2: Record the Malfunction
Precise recording is quite instrumental in the accomplishment of a warranty claim. First of all, document the problem with your vehicle. This should include:
- The date and time when the issue was noticed
- A detailed description of the issue
- Any sounds, odours, or appearances that are not typical
- Any previous repairs that have been done on that part of the vehicle
If the problem is visible, then pictures or videos can be taken to show the defect. Such documentation will be instrumental in your claim.
- Step 3: Contact the Warranty Provider
Get in touch with your car manufacturer’s warranty provider or the company that provides your extended warranty. Present:
- Your vehicle identification number (VIN)
- The warranty documentation that shows your coverage
- A summary of the documented problem
Maintaining a polite and clear tone throughout your interaction can help speed up the claims process, as customer service representatives will be more willing to help if you are courteous and cooperative.
- Step 4: Schedule an Inspection
Following the instructions from your warranty provider, you might have to bring your car to a service centre that is authorised for the inspection. This step is important because:
- By choosing an authorised service location, you can be sure that your warranty will not be voided.
- Please ensure that you have your documents (the problem description and the warranty) with you for your appointment.
- Request that the technician gives you a copy of the inspection report for your records.
Remember that in most cases, proper service can help you avoid warranty problems. If your vehicle has been regularly maintained, you can make your claim with more confidence.
- Step 5: Claim Follow-Up
Upon inspecting your vehicle, the service provider will present an accurate report of their findings to the warranty provider. Keep in mind that the time frame for the case may be different, but you are expected to:
- Request a time estimate to get the response.
- Take note of the follow-up conversations.
In case your claim is rejected, do not lose your courage. You have the right to question that decision. When drafting your appeal, consult your documents and indicate the facts that confirm your claim.
By adhering to these measures and maintaining your vehicle in good condition, the warranty claim process for Kia will be straightforward and trouble-free, thereby ensuring the safety of your car and its optimal performance.
Summary
Owning a Kia car means choosing a brand that values durability, safety, and long-term customer satisfaction. With its comprehensive warranty programme, Kia ensures that every owner enjoys a smooth and stress-free driving experience backed by strong protection against unexpected repair costs.
If you are planning on keeping your Kia for the long term, consider investing in an extended warranty, as it extends the protection against surprise repair costs. Regular maintenance and timely claim submissions are key to maximising the benefits of your warranty.
FAQs about Kia Car Warranty in India
Q. How long is the warranty for new Kia cars in India?
In India, every new Kia car is accompanied by a warranty that’s valid for 3 years (unlimited kilometres). The warranty covers manufacturing and material defects in major components, including the engine, transmission, drivetrain, and electrical systems.
Q. What components are not covered by the Kia warranty?
Kia’s warranty does not cover replacement of wear-and-tear items, such as brake pads, spark plugs, belts, filters, wiper blades, bulbs, and fuses. In addition, damages resulting from accidents, misuse, modification, improper repairs, and environmental exposure are excluded from the package.
Q. Is it possible to extend the Kia warranty?
Certainly, Kia has an extended warranty plan which is available as a purchase option anytime prior to 34 months (58 months for some models) from the delivery date. Accordingly, owners can prolong the coverage period for up to 7 years, depending on the selected plan.
Q. What is included in Kia’s roadside assistance plan?
Kia provides 24/7 roadside assistance for 3 years from the date of sale. Services include on-the-spot support for dead batteries, flat tyres, fuel shortages, minor mechanical issues, and free towing to the nearest authorised service centre if the problem cannot be resolved.
Q. What are the steps I should take to file a warranty claim for my Kia car?
Warranty claims can be made at any authorised Kia service centre. Carry your warranty booklet, service history, and details of the issue. The service team will inspect the vehicle and process the claim according to Kia’s warranty terms.
